Technical Release Coordinator

2 days ago

Toronto, Canada RBC Full time
Job Summary Responsible for planning, managing, and overseeing deployments and releases into pre-production and production environments within the Digital Operations portfolio. This role involves coordinating with development, testing, and operations teams to ensure that all aspects of a release are completed on time and meet quality standards. Key duties include scheduling release activities, tracking progress, communicating updates to stakeholders, resolving issues that could impact the release, and ensuring that all approvals and documentation are in place. In addition, the right candidate will maintain release schedule, enforce best practices, and improve release processes for efficient and reliable deployments.

Job Description What is the opportunity?

We are looking for a highly motivated Technical Project Coordinator to join our Digital SRE Environment and Release team. This role offers the unique opportunity to work at the intersection of technology, reliability, and delivery, ensuring the smooth execution of technical projects that directly impact our digital infrastructure and release processes.

What will you do?

Lead and coordinate software release activities with an emphasis on reliability, scalability, and automation. Collaborate with development, testing, SRE, and operations teams to align release requirements and schedules. Track release progress, proactively manage risks, and resolve issues that could impact reliability and performance. Maintain and communicate release schedules, status updates, and any changes to stakeholders with a focus on SRE principles. Continuously improve release processes by integrating SRE best practices, such as monitoring, automation, and incident response.

What do you need to succeed? Must-have Proven experience in project management or coordination within a technical environment, preferably in Site Reliability Engineering (SRE) or infrastructure teams. Strong understanding of release management processes, incident management, and system reliability best practices. Excellent organizational and time management skills, with the ability to manage multiple priorities and deadlines. Effective communication and collaboration skills, with the ability to work cross-functionally with infrastructure, development, support, and business teams. Analytical mindset with a focus on problem solving and process improvement. Experience with project tracking tools (e.g. Jira or similar) and a familiarity with Agile methodologies.

Nice-to-have Experience with SRE principles, such as monitoring, incident response, and reducing toil. Experience with CI/CD pipelines release orchestration tools, and deployment automation. Understanding of DevOps practices and tools. Experience applying frameworks such as Scrum and ITIL in technical environments.

Whats in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work

Opportunities to take on progressively greater

accountabilities

Opportunities to building close relationships with clients

Access to a variety of job opportunities across business and geographies

#LI-HYBRID #LI-POST

Job Skills Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2024-11-25

Application Deadline: 2024-12-20

Note

:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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