Bilingual Sales and Service Coordinator

2 weeks ago


Mississauga, Canada Acosta Sales & Marketing Full time
p>Bilingual Sales & Service Coordinator, Whirlpool Corporation (Hybrid)

Acosta is the sales and marketing powerhouse behind the most recognized brands with a proven track record for top retailers across the U.We offer flexible services that maximize efficiency. Acosta has the talent and technology to construct data-driven strategies; p>In this role you will be dedicated to supporting Whirlpool Corporation, the world’s leading kitchen and laundry appliance company. Whirlpool’s brand portfolio includes Whirlpool, Maytag, KitchenAid, and JennAir.

Our business is growing and we’re looking for a Bilingual Sales & Service Coordinator on our Trade Partner Team Representing Whirlpool Corporation, you will play a critical role in providing product knowledge and sales support directly to Consumers, Retail Sales Associates, and Trade Partners.Manage inbound and outbound calls from consumers and trade partners regarding order inquiries, changes, product availability, delivery escalations, etc.Manage and respond to email inquiries from consumers and trade partners within established timelines.Proactively manage orders to ensure order quality and order fulfillment.Communicate processes and policies to internal & external parties as appropriate.Provide order and business process support to Sales and Supply Chain functions.Take various amounts of data from a variety of sources, distill the information, and then identify trends and relevant information.Proficient in English and French (written and verbal).1-2 years’ experience in a customer service role.This role is hybrid – successful candidates are required to work from Whirlpool Canada’s Corporate Office located in Mississauga, ON (in office Monday – Thursday / working from home on Friday).Proven experience using Google Suite and/or Microsoft and be comfortable at using multiple network applications to source information.Paid training.Health and Dental benefits.Company matched retirement savings plan.Job Category: Sales Support

Position Type: Full time

Business Unit: Sales

Company: Acosta Services Canada Co

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