Change Management Specialist

Change Management Specialist – BC Hydro Base pay range: CA$127,900.00/yr – CA$161,800.00/yr Employment type: Permanent Hours of work: Full-time (37.5 hrs/week) No. of positions: 1 About the job: What you’ll do Applying a structured approach and methodology Creating conditions and opportunities for change Working on projects ranging from department-specific initiatives to enterprise-wide changes impacting significant numbers of employees in diverse roles. Leading the development and execution of deliverables for highly complex, high impact projects. Change Management Approach and Tactics Change Leadership (alignment and coaching) Stakeholder Impact Assessment Stakeholder Engagement and Facilitation Communications (project related written and oral communications) Training Programs (Design and Delivery) Project Management Lead a portfolio of complex change management programs and projects and regularly provide progress reports, strategy updates and present implementation plans with supporting metrics to Project Directors, Steering Committees and Executive Sponsors. Conduct current and future needs assessment and analysis and respond to highly confidential, sensitive queries on complex, unique and broad scope issues covering a full range of disciplines across the organization including HR, Finance, Supply Chain, Operations, Customer and corporate roles. Act as a program manager for multiple projects with cross-functional and cross-organizational scope, using significant judgment and initiative to resolve complex and diverse issues across multiple stakeholder groups ensuring that change programs meet end user needs and realize intended benefits. Lead Change Management discussions at Steering Committee meetings and leadership tables, defining risk and establishing appropriate mitigation plans. Manage, lead and influence cross-functional teams (comprising of direct and matrixed employees, consultants and sub contractors) to ensure business continuity and the successful implementation of complex change. Act as a specialist with extensive knowledge in change management best practices, models, standards, policies, practices and procedures. Coach project teams on best practices for deployment and sustainment to achieve benefits realization. Set standards and ensure that change activities delivered by other change management professionals, consultants and sub-contractors meet business needs, mitigate negative impacts of change and support the realization of benefits. Coach leaders across the organization and build consistent change leadership capability and capacity at all levels. Be known as a technical leader/expert for change management and change leadership development cross functions/business units and externally. Provide regular mentoring and development of other change management professionals. What you bring Graduate qualification in Change Management/Organizational Development, Business Administration (or a bachelor’s degree with comparable work experience) combined with professional certification in Change Management (i.e. PROSCI, CCMP) would be considered highly desirable. A minimum 10 years of relevant experience in designing and implementing innovative change programs, preferably with multiple internal and external stakeholders in a complex, unionized environment coupled with project management and/or other relevant business experience. An equivalent combination of education, training and experience may be considered. Experience working in large and complex environments with a track record of successfully delivering IT Systems, business process re-engineering and organizational change programs. This includes working with formal project teams under a structured project methodology (i.e. defined project roles and resources with required deliverables). Excellent assessment, analysis and synthesis skills with the ability to customize change management interventions to meet a variety of stakeholder’s needs and ensure the successful adoption of complex/high impact, multi-year change programs. Proven experience managing, leading, mentoring and developing change professionals, including building a talent pipeline, establishing standards and quality management processes and building change leadership competencies for a complex, multi-faceted organization. Detailed business knowledge of BC Hydro (or a similar public utility) including operational knowledge or experience (business processes, safety plans, compliance programs and systems) would be an asset. Significant experience building collaborative relationships across the organization, liaising with multiple stakeholders to negotiate, meditate and resolve issues. This includes developing and gaining endorsement from senior leaders for change management plans, tactical activities, resource models and performance metrics. Highly developed and proven skills in written communications, analysis, planning and facilitation. Strong skills with the following IT applications: Word, Excel, PowerPoint, SharePoint and virtual collaboration tools, such as MS Teams. Additional multimedia skills would be considered an asset. What we offer A minimum of 15 paid vacation days Flexible work model, depending on your role type Training and development courses For more information on the benefits we offer, visit bchydro.com/benefits. What else you should know Please note this is for 1 full-time permanent (FTR) P4 opportunity. This role will be headquartered at Dunsmuir (Vancouver). This role may require infrequent travel. As part of the selection process, applicants may be required to take a written test/assessment or do a presentation. This role will support complex technology implementations – experience with Enterprise Resource Planning systems (such as SAP) would be considered an asset. How to apply Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’. Seniority level Mid-Senior level Employment type Full-time Job function Management Industries Utilities Referrals increase your chances of interviewing at BC Hydro by 2x. #J-18808-Ljbffr