Director of Market Performance

3 weeks ago


Old Toronto, Canada Zurich 56 Company Ltd Full time
h3>Head of Underwriting - Middle Markets

Zurich Canada is currently looking for a Head of Underwriting, Middle Markets. Reporting to the Head of Middle Markets, this leadership role is critical to driving our P&C underwriting strategy, ensuring robust risk assessment, while fostering a high-performing team. The ideal candidate will possess a blend of technical expertise, strategic vision, and engaging leadership.

Lead key aspects of portfolio management, including profitability, pricing and growth analysis.Conduct regular market analysis to identify emerging risks and opportunities within the middle market segment.Assess underwriting strategy relating to performance metrics, data and insights. Regularly review and adjust the portfolio based on market trends, loss trends, emerging risks, and performance metrics to maintain a profitable and sustainable underwriting portfolio.Drive the implementation underwriting strategy and guidelines, in line with technical standards, Middle Market business strategy and best underwriting practices.Utilize advanced analytics and historical data, and scenario planning to make informed underwriting decisions and support customer-centric solutions.Lead initiatives to develop underwriting guidelines, best practices, controls and procedures.Monitor risk appetite consistently for early signals.Drive innovation in underwriting practices using technology and data analytics.Communicate effectively with internal and external stakeholders providing insights and updates on performance and strategy.Lead and participate in technical underwriting reviews, identify trends, and develop actions plans.Participate in compliance-related queries, including regulatory reviews and insurance department inquiries, as required.Champion ethical behavior and corporate responsibility within the underwriting function.What you bring to the table

Minimum 10 years’ P&C commercial insurance experience within the middle market segment, demonstrating strong technical underwriting.

  1. Experience managing a risk portfolio.
  2. Strong knowledge of regulatory requirements and compliance standards.

    Communication Skills
    Communicates complex technical information clearly and effectively to both technical and non-technical stakeholders. Engages with senior leadership, executives and external stakeholders to provide insights and updates on underwriting performance and strategy.

    We have a collaborative culture where diversity of thought is valued. p>

    We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.

    We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.

    We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.



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