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Content Strategy Specialist
1 month ago
Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.We’re seeking a Content Strategy Specialist to join our Content Marketing team in Vancouver, Calgary, or Toronto.What your team does: The CNE Content Team partners with teams across Clio—including Sales, Enablement, Partnerships, and Marketing—to lead content strategy, governance, and distribution. We ensure content is consistent, scalable, and aligned with business priorities, while optimizing how it’s planned, produced, and delivered. Through the website, email, direct mail, events, guides, reports, and ads, we communicate Clio’s value to prospects and customers at every stage of their journey.Who you are: The Content Strategy Specialist will be the operational hub of our content engine. You are a systematic, process-driven professional with a passion for bringing clarity and efficiency to a fast-paced content ecosystem. With 3-5 years of experience in content operations or a related field, you have a deep appreciation for content governance and understand how a well-oiled machine fuels business growth. You are a natural collaborator and communicator, skilled at working with various teams to ensure content is consistent, effective, and easily discoverable.What you'll work on:Lead Content Audits: Drive regular content audits to identify gaps, remove redundant or outdated content, and ensure our entire content library is accurate, on-brand, and effective.Drive Content Governance & Process: Develop, document, and socialize our content strategy processes. You will be the go-to expert for content creation, approval, and publishing workflows, ensuring everyone follows best practices.Manage Our Content Hub: In partnership with sales enablement and other key teams, you will configure and manage our digital asset management platform, ensuring it is the single source of truth for all employees.Enable Cross-Functional Teams: Work closely with product marketing, sales, customer support, and other teams to ensure they have the assets they need and understand how to use our content systems effectively.Implement and Standardize: Assist in the implementation of new content tools and technologies, ensuring seamless integration and adoption across the organization.What you may have:3-5 years of experience in a content operations, content marketing, or a similar role.A strong understanding of content lifecycle management, taxonomy, metadata, and governance best practices.Demonstrate a keen interest in improving your craft by using AI.Exceptional attention to detail with a keen eye for identifying process gaps and inconsistencies.Strong communication skills with the ability to clearly articulate processes and collaborate effectively with diverse stakeholders.Serious bonus points if you have:Experience with project management tools (like Asana) and sales enablement/DAM platforms (like Seismic).Experience in a B2B SaaS environment.A passion for building efficient systems and improving processes.Experience with AI and machine learning applications in content strategy or operations, including building or implementing AI tools to enhance efficiency and scale.What you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.Some highlights of our Total Rewards program include:Competitive, equitable salary with top-tier health benefits, dental, and vision insuranceHybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.Flexible time off policy, with an encouraged 20 days off per year.$2000 annual counseling benefitRRSP matching and RESP contributionClioversary recognition program with special acknowledgement at 3, 5, 7, and 10 yearsThe full salary range* for this role is $72,200 to $85,000 to $97,800 CAD.Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. #J-18808-Ljbffr
