Content Designer

2 weeks ago


Toronto, Canada Insight Global Full time
We are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a diverse product portfolios, including: sales journeys, public website, secure sites, and sustainable banking initiatives. You will collaborate closely with various product partners, designers, and content designers to ensure the delivery of high-quality content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.

Responsibilities: * Collaborate with different product partners and designers across various portfolios, ensuring organized and cohesive content development. * Utilize shared Excel documents to collect, review, and manage chatbot-related content submissions. * Engage with stakeholders and the development team to gain feedback on content. * Liaise with Product Owners (POs) and content strategists in building out customer experiences tailored for each product group. * Participate actively in content and design sprints, bringing innovation and creativity to the forefront of all projects. * Work alongside UX Researchers to enhance user experience through data-driven insights. Manage the tracking of content updates efficiently while overseeing backlog management for submitted contents.
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    DAY BY DAY: We are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a diverse product portfolios, including: sales journeys, public website, secure sites, and sustainable banking initiatives. You will collaborate closely with...

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