Content Designer

3 weeks ago


Toronto, Canada Insight Global Full time

DAY BY DAY:
We are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a diverse product portfolios, including: sales journeys, public website, secure sites, and sustainable banking initiatives. You will collaborate closely with various product partners, designers, and content designers to ensure the delivery of high-quality content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.

Responsibilities:
* Collaborate with different product partners and designers across various portfolios, ensuring organized and cohesive content development.
* Utilize shared Excel documents to collect, review, and manage chatbot-related content submissions.
* Engage with stakeholders and the development team to gain feedback on content.
* Liaise with Product Owners (POs) and content strategists in building out customer experiences tailored for each product group.
* Participate actively in content and design sprints, bringing innovation and creativity to the forefront of all projects.
* Work alongside UX Researchers to enhance user experience through data-driven insights.
Manage the tracking of content updates efficiently while overseeing backlog management for submitted contents.

MUST HAVES:
2-3 years of experience in UX Writing / Content Design
Figma
Large enterprise experience
CMS experience (Contentful specifically is a major plus)
Agile experience, specifically working with technical stakeholders
Strong sense of collaboration with various stakeholder groups and ability to adapt to various working style
Strong communicator, dependable, and a go-getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocates for the user

Plusses:
Specific experience within banking or other financial institutions



  • Toronto, Canada Designer Brands Full time

    Position Overview: The Photographer Digital Content supports the DSW (Designer Shoe Warehouse) and The Shoe Co retail brand businesses in Canada, playing an important role in the creation of high-quality product listing assets and related digital marketing content for both brands. Reporting into t

  • Content Designer

    1 day ago


    Toronto, Canada Finance Professionals Inc. Full time

    Job Description Duration: 12 month Location: Hybrid - Our teams work 2 consecutive assigned days from home, 2 consecutive assigned days from the office, and then a single day also in the office. Typically, the entire design team is in office Mon/Tues/Wed. Please note the work environment is subject to change. The team could move to more or less days in...

  • Content Designer

    1 day ago


    Toronto, Canada Finance Professionals Inc. Full time

    Job Description Duration: 12 month Location: Hybrid - Our teams work 2 consecutive assigned days from home, 2 consecutive assigned days from the office, and then a single day also in the office. Typically, the entire design team is in office Mon/Tues/Wed. Please note the work environment is subject to change. The team could move to more or less days in...

  • Content Designer

    1 day ago


    Toronto, Canada Finance Professionals Inc. Full time

    Job Description Duration: 12 month Location: Hybrid - Our teams work 2 consecutive assigned days from home, 2 consecutive assigned days from the office, and then a single day also in the office. Typically, the entire design team is in office Mon/Tues/Wed. Please note the work environment is subject to change. The team could move to more or less days in...

  • Content Designer

    18 hours ago


    Toronto, Canada Finance Professionals Inc. Full time

    Job Description Duration: 12 month Location: Hybrid - Our teams work 2 consecutive assigned days from home, 2 consecutive assigned days from the office, and then a single day also in the office. Typically, the entire design team is in office Mon/Tues/Wed. Please note the work environment is subject to change. The team could move to more or less days in...

  • Content Designer

    23 hours ago


    Toronto, Canada Finance Professionals Inc. Full time

    Job DescriptionDuration: 12 monthLocation: Hybrid - Our teams work 2 consecutive assigned days from home, 2 consecutive assigned days from the office, and then a single day also in the office. Typically, the entire design team is in office Mon/Tues/Wed. Please note the work environment is subject to change. The team could move to more or less days in office...

  • Content Designer

    2 weeks ago


    Toronto, ON, Canada Nexus Systems Group Inc. Full time

    Typical Day in Role: • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice •...

  • Content Designer

    2 weeks ago


    Old Toronto, Canada Nexus Systems Group Inc. Full time

    Typical Day in Role: • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice • Partner...

  • Content Designer

    2 weeks ago


    Old Toronto, Canada Nexus Systems Group Inc. Full time

    Typical Day in Role: • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice • Partner...

  • Content Designer

    2 weeks ago


    Old Toronto, Canada Nexus Systems Group Inc. Full time

    Typical Day in Role: • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice • Partner...

  • Content Designer

    7 days ago


    Old Toronto, Canada Nexus Systems Group Inc. Full time

    Typical Day in Role: • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice • Partner...


  • Toronto, Canada Procom Full time

    Digital Content Designer On behalf of our client in the Banking Sector, PROCOM is looking for a Digital Content Designer. Digital Content Designer - Job DescriptionThe Content Designer will join the bank's Digital journey team that supports both new-to-bank clients and existing clients in opening new accounts or acquiring new services through self-serve and...


  • Toronto, Canada Procom Full time

    Digital Content Designer On behalf of our client in the Banking Sector, PROCOM is looking for a Digital Content Designer. Digital Content Designer - Job DescriptionThe Content Designer will join the bank’s Digital journey team that supports both new-to-bank clients and existing clients in opening new accounts or acquiring new services through self-serve...


  • Toronto, Canada Procom Full time

    Digital Content Designer On behalf of our client in the Banking Sector, PROCOM is looking for a Digital Content Designer. Digital Content Designer - Job DescriptionThe Content Designer will join the bank’s Digital journey team that supports both new-to-bank clients and existing clients in opening new accounts or acquiring new services through self-serve...


  • Toronto, ON, Canada Procom Full time

    Digital Content Designer On behalf of our client in the Banking Sector, PROCOM is looking for a Digital Content Designer. Digital Content Designer - Job DescriptionThe Content Designer will join the bank’s Digital journey team that supports both new-to-bank clients and existing clients in opening new accounts or acquiring new services through self-serve...


  • Toronto, ON, Canada Procom Full time

    Digital Content Designer On behalf of our client in the Banking Sector, PROCOM is looking for a Digital Content Designer. Digital Content Designer - Job Description The Content Designer will join the bank’s Digital journey team that supports both new-to-bank clients and existing clients in opening new accounts or acquiring new services through self-serve...

  • Content Designer

    7 days ago


    Toronto, ON, Canada ProViso Staffing Full time

    Story Behind the Need: • Business group: Digital Product, Discovery, and Onboarding – this person would be joining commerce content design team – writes accessible content that speaks to customers, not at them. With an inclusive, plain-language approach, the team cuts through complexity to build trust and promote financial well-being. • Project:...


  • Old Toronto, Canada ProViso Staffing Full time

    Story Behind the Need: • Business group: Digital Product, Discovery, and Onboarding – this person would be joining commerce content design team – writes accessible content that speaks to customers, not at them. With an inclusive, plain-language approach, the team cuts through complexity to build trust and promote financial well-being.• Project:...


  • Old Toronto, Canada ProViso Staffing Full time

    Story Behind the Need: • Business group: Digital Product, Discovery, and Onboarding – this person would be joining commerce content design team – writes accessible content that speaks to customers, not at them. With an inclusive, plain-language approach, the team cuts through complexity to build trust and promote financial well-being.• Project:...


  • Old Toronto, Canada ProViso Staffing Full time

    Story Behind the Need: • Business group: Digital Product, Discovery, and Onboarding – this person would be joining commerce content design team – writes accessible content that speaks to customers, not at them. With an inclusive, plain-language approach, the team cuts through complexity to build trust and promote financial well-being.• Project:...