Senior Client Relationship

2 weeks ago


Burnaby, Canada DGA Careers Full time
p>Our Client, a leading brokerage within Insurance, is looking to add a friendly and dynamic High Net Worth Account Manager to their team. They pride themselves on their exceptional service and providing clients with the best possible broker experience. p>

*** The position can be remote, but the successful candidate must reside in BC ***

WHO YOU ARE:

You are someone who thrives on giving great customer service and a team player who rolls up their sleeves. You are friendly, dynamic and can keep up in a busy environment and not compromise the quality of your work.

THE ROLE:

  • Maintain and organically grow a Personal Lines book of business
  • Work with clients, assess risk and negotiate the best terms, including some front-line underwriting
  • Advise clients on matters of coverage and pricing, and place risk with the appropriate market
  • Contact clients to advise of any changes in the market or to their policies
  • Ensure information is correct and coverage still meets clients’ needs
  • Advocate for your clients to the insurance carriers
  • Document all enquiries and quotes and produce them in a timely manner
  • Successfully resolve any problems or complaints
  • Continue to build Industry relationships
  • Cross-sell and up-sell in order to increase size of book

REQUIREMENTS:

  • Level 2 licence
  • Minimum 5+ years High Net Worth experience (and knowledge of those portals)
  • Excellent technical skills
  • Excellent and clear communication skills
  • It is a busy environment; organisational skills must be top-notch
  • Passionate about customer service

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.



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