Director of Operations/Sales

1 week ago


Whitecourt, Canada Herc Rentals Full time
Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 439 locations and has approximately 7,700 employees in North America.

The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.

  • Take initiative and work autonomously
  • Manage a profit and loss statement
  • Effectively grow a diverse portfolio of customers
  • Manage a fleet inventory mix
  • Become a safety expert
  • Be an expert in the equipment rental industry
  • Be promoted and grow your career
    • Proactively answer and resolve customer questions
    • Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
    • Optimize routing of drivers by being a DOT Regulations expert
    • Aid and support the other coordinators at the branch
    • Be a trusted partner to the territory sales representatives
    • Manage a portfolio of customers
    • Maximize revenue through superior customer service on all existing orders
    • Finalize sales for both inbound and outbound calls
    • Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
    • Generate, process, analyze and review the daily business reports
    • Support all team members
    Requirements
    • High school or GED required, College Degree preferred
    • Must be fluent in Rental Man
    • Fluent with On the Go use
    • Proficient in DOT Regulations and load securement guidelines
    • Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
    • Act as local expert on Optimus and pricing practices
    • Assist others with Salesforce.com
    • Continue to open accounts and prescreen customers using eApply
    • 2 - 4 years of relatable experience
    • A valid driver's license with a clean driving record
    • Ability to drive and operate multiple types of vehicles and equipment
    • Ability to communicate with customers
    Skills
    • Decision Making/Judgement
    • Initiative
    • Planning
    • Personal Organization
    • Teamwork
    Compensation Data
    • $25 to $28 an hour, negotiable upon experience

    Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

    Keeping you healthy
    Medical, Dental, and Vision Coverage
    Life and disability insurance
    Healthcare spending account
    Smoking Cessation Program
    Weight Loss Program
    Herc Life Wellness Program

    Building Your Financial Future
    Company matched Pension Plan
    Employee Stock Purchase Program
    Registered Retirement Savings Plan
    Non Registered Savings Plan
    Tax Free Spending Account (TFSA)

    Life & Work Harmony
    Paid Vacation Time Off (Minimum 3 weeks)
    Paid sick days
    Military leave
    Employee Assistance Program (EAP)
    Adoption Assistance Reimbursement Program
    Tuition Reimbursement Program
    Mechanic Tool reimbursement of up to $500 per year
    Auto & Home Insurance Discounts

    Protecting You & Your Family
    Life Insurance
    Supplemental Life Insurance
    Accidental Death & Dismemberment Insurance
    Disability Insurance
    Critical Illness Insurance
    Accident Insurance

    Herc Rentals is an equal opportunity employer.



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