Area General Manager

2 weeks ago

Richmond, Canada Bragg Companies, Inc. Full time
All Branches share a common general organizational and accounting structure designed to facilitate efficient, flexible overhead intended to optimize regional market opportunities. Specific branch attributes like property/yard acreage, employee count, domiciled equipment resources, and scope of provided services are determined in cooperation with corporate management to optimize the branch performance within the context of the local market current and long-term (3 year) opportunities and in alignment with the corporate strategic objective.

Branch General Manager Required Skills:

  • Effective relationship management – understands the need to focus on trusting relationships across all areas of engagement.
  • Teamwork – develop teams that create a high level of performance through motivation and job satisfaction.
  • Hold Weekly Job/Project progress status meetings with department managers focused on job margin, existing and emerging issue resolution.
  • Planning and coordination of staff professional development program curricula (Docebo/Udemy) with corporate HR, SME, and VP suite.
  • Management and coordination of Branch HR issues with corporate HR.
  • Management of Branch Opportunity Analysis (Cost/Benefit, Risk/Reward). Responsible for development of, and advocacy for high-risk business cases.
  • Engaged participation in leadership training courses.
  • Local community outreach and philanthropy and industry engagement and events under specific authorization by corporate management and HR.
  • Perform or delegate sales management responsibilities depending on the size of the Branch.
  • Perform or delegate administrative staff management responsibilities depending on the size of the Branch.
  • Manage and integrate Construction, Crane Rental, and Transportation operations and business administration managers and subject matter experts in alignment with approved branch fiscal year plan.
  • Complete an annual customer satisfaction survey, analyze results, design, and implement changes, poll customers in following year survey. strong>To be successful in this role, you need to exhibit effective leadership, helping our teams develop and be productive, while ensuring our profits are on the rise.
    • General Management - Monitor and support Branch department activities. Ascertain missing resources (human, equipment, technical, funding) needed to achieve Branch goals and objectives. li>
    • Sales, Marketing and Customer Service – Maintain a thorough understanding of the Branch’s regional market: market size and composition (SWOT), competitor business model and market share, listen to and understand customer needs. Regularly participate with sales management or sales staff in business development efforts to ensure an excellent Branch General Manager regional reputation. Conduct annual customer satisfaction survey and incorporate results in following year’s goals and objectives.

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