Bilingual Virtual Sales Representative
3 weeks ago
Our E-commerce Sales Consultant will be pivotal in providing high-quality sales support and customer service to our online shoppers. The e-commerce sales consultant engages consumers on their shopping journey, providing personalized shopping assistance in a format that suits the shoppers' needs, whether via online chat, email, or phone. From pre-purchase product expertise, conversion to sale, ordering and billing support to delivery and post-sale use and care, the consultants will offer a full-service experience designed to bring happiness and well-being to every home.
Essential Responsibilities- Deliver an exceptional shopping experience when assisting shoppers through ordering via email, phone, online chat or text.
- Maximize sales conversion through excellent customer service, product knowledge and follow-through calls and emails to finalize sales and meet KPIs.
- Initiate cold calls to build awareness around our transactional website and promote our services to select 3rd party business partners.
- Work closely with E-Commerce, Marketing, and other cross-functional teams to understand sales goals, product positioning and market trends.
- Align communication with overall marketing and business objectives.
- Check and promptly reply to all product reviews based on the company's policies and standards.
- Utilize monthly reports to measure performance based on the identified key performance indicators (KPIs) and adjust strategies based on data insights.
- Associate's degree from an accredited university or college or equivalent work experience.
- Customer service and Sales experience.
- Track record of sales success and or exceptional customer support.
- Computer literate with typing skills and the ability to learn new applications quickly.
- Entrepreneurial spirit: the desire to exceed sales goals.
- English and French required.
If you are a strategic thinker, results-oriented, and passionate about driving sales for our Direct-To-Consumer business, we invite you to apply for this exciting opportunity.
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Bilingual Sales Representative
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Bilingual Sales Representative
3 months ago
Toronto, Canada Recrute Action Full timeJob DescriptionBilingual Sales Representative - IndustrialOn behalf of our client, a company specializing in effective solutions across multiple industries through the quality of their expanded plastic products, we are looking for a Bilingual Sales Representative. Reporting to the Sales Director, the candidate will need to prospect new clients and develop...
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