Sales Account Manager

2 weeks ago

Mississauga, Canada Inforesight Consumer Products Inc. Full time

Inforesight Consumer Products Inc. (ICP) is a leader in radiant heating and control technology. We are growing and looking for a bright, motivated, and energetic individual to join us in our mission to deliver world class, technical heating solutions under our Solaira° (www.solairaheaters.com) and Aura (www.auraheaters.com) Brands.We are seeking a Sales Channel Manager for distributed products, who will drive revenue growth and client satisfaction in the retail market, overseeing both e-commerce, brick‑and‑mortar retail/distribution and OEM channels. This role focuses on building and managing key retail accounts, while growing strong relationships with their sales teams, residential and contractor clients, ensuring sustained revenue and account expansion across e-commerce and brick‑and‑mortar channels.Key ResponsibilitiesDevelop and nurture long‑term relationships with retail, e‑commerce platforms and OEM accounts.Manage sales and margin account portfolios, ensuring high client satisfaction and retention through proactive communication and issue resolution.Collaborate with distribution partners to optimize product availability and performance in brick‑and‑mortar retail settings.Drive sales growth by identifying opportunities for upselling, cross‑selling, and expanding product offerings within existing accounts.Monitor market trends and client feedback to tailor solutions that meet residential customer needs.Track account performance metrics and report on sales outcomes to leadership.Collaborate with engineering and product development teams to address customer requirements.Create Product Training resources for the retail market including Sales Aides & Tools.Prepare and present regular reports on sales performance and market insights.QualificationsEducationAssociate degree with equivalent experienceExperienceProven experience in account management, sales, or customer success, preferably in distribution, retail or e‑commerce ideally 3+ years.Excellent communication, negotiation, and relationship‑building skills.Ability to drive sales as well as analyze data and market trends to drive strategic account growth.Familiarity with e‑commerce platforms and brick‑and‑mortar retail operations.Experience working with home builders, designers, contractors and/or electricians is an asset.SkillsStrong technical knowledge of Strategy sales planning and organizational structure.Excellent communication, negotiation, and presentation skills.Ability to build and maintain strong customer relationships.Proficiency in CRM software and Microsoft Office Suite.Leadership and team development skills.What we offerCompetitive pay and bonusContinuing education supportHybrid role with 4 days in officeContactWe thank all applicants in advance; only qualified candidates will be contacted. Inforesight Consumer Products Inc. is an equal opportunity employer. At ICP, we celebrate diversity and are committed to creating an inclusive environment for all. #J-18808-Ljbffr

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