Lead Analyst, Business Relations, HR and Shared Services

Lead Analyst, Business Relations, HR and Shared Services (T & I) (Telework/Hybrid) Join to apply for the Lead Analyst, Business Relations, HR and Shared Services (T & I) (Telework/Hybrid) role at CBC/Radio-Canada. Position Title: Lead Analyst, Business Relations, HR and Shared Services (T & I) (Telework/Hybrid) Status of Employment: Permanent Language Requirements: English, French Language Skills: English (Reading, Speaking, Writing), French (Reading, Speaking, Writing) Work Schedule: Full time Primary Location: 181 Queen Street, Ottawa, Ontario, K1P 1K9 Number of Openings: 1 At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. We transform ourselves from conventional broadcasting into a modern digital media company. Technology is the driving force and we are the team making it happen. This is a hybrid role with a mix of in‑office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines. Role Overview We are seeking a Lead Business Analyst who will help the Corporation get the maximum value from its HRIS. The Lead Business Analyst will help find solutions to complex problems, bridge the gap between business needs and technology solutions, and act as the liaison agent between the business partners and the T&I resources required to solve gaps and problems through projects or operations. The person will play a lead role throughout our solutions lifecycles (e.g. solution analysis and development, programming, configuration, testing, maintenance and support) and support large corporate HR technology initiatives. Key Responsibilities Serve as the primary HRIS subject matter expert specializing in Workday integrations. Manage solution design activities such as requirements gathering, system analysis, and system design. Provide support, assistance, guidance and training to all analysts on the team. Participate with the Workday functional team and the portfolio Senior Manager in identifying solutions for large corporate HR initiatives. Participate in scrum ceremonies with the development teams and the scrum master. Manage the analysts’ team workload based on requirements, priorities and team availability, including setting priorities for the scrum master and developers. Support development or modification of integrations and applications. Lead solution testing activities (e.g. regression tests, unit tests, user acceptance tests). Develop solutions related documents such as processes, requirements and procedures using plain text, flowcharts and maps. Handle third‑level escalations with our vendors. Qualifications Bachelor’s degree or master’s degree in Business Administration, Information Systems, Computer Science, Software Engineering or equivalent. 3+ years of cross‑functional experience and in‑depth hands‑on experience with HR Information Systems. 3+ years of experience with Workday Integrations. Knowledge of Web Services, REST API, XML, XSLT, SOAP, WSDL, JSON. Knowledge of Java, .Net or other integration techniques (asset). Knowledge of HR business processes and their integration with other process areas (e.g. Finance, Production, etc.). Experience in software integrations and software development principles. Workday Integration Certification (asset). Certification in project management such as Scrum or Agile (asset). Independent, self‑motivated and responsible. Service‑oriented attitude. Strong interpersonal, problem‑solving, trouble‑shooting and analytical skills. High level of attention to detail. Willingness to work outside of normal business hours on rare occasions (evenings and weekends). Strong oral and written communication skills to effectively communicate technical and non‑technical issues to clients, service providers and other groups, and to keep management apprised of all activities and assignments. Bilingual English and French (asset). Background Checks Mandatory Criminal record check. Other background checks may be conducted based on the operational requirements of the position. EEO & Diversity Statement CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. We value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued, and we offer accommodations as needed. All employees must adhere to the Code of Conduct and Conflict of Interest policies. We invite you to view our Diversity and Inclusion section for more information and to request accommodations at recruitment@cbc.ca. #J-18808-Ljbffr