Lead Analyst, Business Relations, HR and Shared Services

4 weeks ago


Ottawa, Canada Radio-Canada Full time

Lead Analyst, Business Relations, HR and Shared Services (T & I) (Telework/Hybrid) Permanent. Located in Ottawa, Ontario. Hybrid arrangement with in‑office and remote work. About CBC/Radio-Canada At CBC/Radio‑Canada, we create content that informs, entertains and connects Canadians. Our Technology & Infrastructure team supports the organization’s digital transformation. Your role We are seeking a Lead Business Analyst to help the Corporation get maximum value from its HRIS. The Lead Business Analyst will bridge business needs and technology solutions, acting as liaison between business partners and T&I resources. You will lead solution lifecycles, support large corporate HR technology initiatives, and coach the team. Key Responsibilities Serve as the primary HRIS subject matter expert specializing in Workday integrations. Manage solution design activities such as requirements gathering, system analysis and design. Provide support, assistance, guidance and training to all analysts on the team. Collaborate with the Workday functional team and portfolio Senior Manager to identify solutions for large corporate HR initiatives. Participate in scrum ceremonies with developer teams and the scrum master. Manage the analysts team workload based on requirements, priorities and team availability. Support development or modification of integrations and applications. Lead solution testing activities (e.g. regression tests, unit tests, user acceptance tests). Develop solution‑related documents such as processes, requirements and procedures using plain text, flowcharts and maps. Handle third‑level escalations with our vendors. Qualifications Bachelor’s or master’s degree in Business Administration, Information Systems, Computer Science, Software Engineering or equivalent. 3+ years of cross‑functional experience with HR Information Systems. 3+ years of experience with Workday Integrations. Knowledge of Web Services, REST API, XML, XSLT, SOAP, WSDL, JSON. Experience with Java, .Net or other integration techniques is an asset. Knowledge of HR business processes and integration with other process areas. Experience in software integrations and development principles. Workday Integration Certification and Project Management certifications (scrum/agile) are assets. Independent, self‑motivated, service‑oriented, strong interpersonal and analytical skills. High attention to detail and willingness to work outside normal business hours when needed. Strong oral and written communication skills. Bilingual English and French is an asset. Background Check Mandatory criminal record check. Other background checks may be conducted based on the operational requirements of the position. CBC/Radio‑Canada is committed to reflecting Canada’s diversity. We value equal opportunity and encourage applicants from all backgrounds to apply. For information about accommodation needs, contact recruitment@cbc.ca. Primary Location: 181 Queen Street, Ottawa, Ontario, K1P 1K9 #J-18808-Ljbffr



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