Medical Office Assistant

Medical Office Assistant (14 Month Contract)Job DescriptionPosted Friday, November 7, 2025 at 7:00 AMWelcome to RejuvenationRejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types. At Rejuvenation, the possibilities are endless.Rejuvenation proudly offers career advancement opportunities through ongoing advanced laser, surgical, cosmetic and leadership training to help our STARS soar. For those looking to take their career to new heights, our organization is perfect for you. Rejuvenation is consistently growing into new markets and promoting talent from within; we love to see our STARS succeedOur diagnosis for you is an amazing and fulfilling career Symptoms may include…Industry perksStar pricing on cutting-edge treatments and productsClose-knit teamsFun and inclusive monthly challenges with incredible prizesContinuing education opportunitiesFlexibility and a healthy work-life balanceSupportive management teamOpportunity for internal growthAnd so much moreWhat are you waiting for? Are you ready to become a STAR? Apply todayRole OverviewThe primary function of the Medical Office Assistant is to provide an exceptional client experience and has practical experience utilizing these skills in the dermatology, aesthetics, or medical field. This role is also accountable for ensuring all guests receive the “U” experience while visiting a Rejuvenation facility, verifying patient demographic information, taking payments, and maintaining cleanliness throughout the facility.***Please note that this position will begin as part-time and transition to full-time in March.Role ObjectivesGreet clients upon arrival and provide the Rejuvenation experience through excellent customer serviceGo above and beyond to meet client expectationsSupport doctors and other health care professionals by performing necessary administrative tasks and minor medical duties as requestedMay be asked to assist the medical team with additional tasks such as rooming patients, taking histories, and assisting with procedures in a limited capacity.Perform duties associated with UV Phototherapy, including rooming patients, charting visits, reviewing safety protocols and entering billing codesPerform appointment bookings, reminder, and follow-up calls.Answer online customer inquiries through Textline softwareManage client referrals and patient information databaseAccept client payments in a professional and confidential mannerEnsure reception area is tidy and presentable, stocked with all necessary stationery and materialParticipate in monthly product training and customer service training as neededEducate customers on products and services provided by the clinicPerform other duties as requested by management and supervisory teamRole QualificationsMOA certification from an accredited institution or higher preferred1+ years of proven clerical or customer service work experienceProficient in Microsoft Office Suite programsExcellent communication skills, both written and verbalPositive attitude and willingness to learn new skillsAbility to work as a team and independentlyFlexible availability, willingness to work weekends and evenings (required)Employee Equity and Accessibility StatementRejuvenation Medical Group invites applications from all qualified individuals. Rejuvenation is committed to employment equity and diversity in the workplace and welcomes applications from: women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.Rejuvenation Medical Group provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources.If you possess the experience we are looking for, please submit your resume and cover letter. Please note that only those selected for an interview will be contacted. We thank you in advance for considering Rejuvenation Medical Group as your potential future employer #J-18808-Ljbffr