Director, Commercial Asset Management
2 months ago
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About the Company
Headquartered in spectacular Kingston, Ontario, our client distributes a wide range of innovative and reliable products to contractors, government agencies, industrial firms, institutions and commercial businesses. The firm is committed to providing superior personal service at a local level. The firm’s multiple locations provide intimate local market knowledge with experienced, highly trained staff dedicated to exceeding customer expectations. The firm’s success is in no small part due to the quality and passion of that staff, its training, attitude and its highly engaged, supportive corporate culture.
Our client is consistently recognized as one of Canada’s Best Managed Companies. The firm proudly supports numerous charitable events and organizations as part of its commitment to give back to the great communities in which they do business and live.
Scope of Position
Currently our client is undergoing a planned leadership transition with the retirement of a key executive. While the firm has well-established and functioning systems and processes that have helped it thrive to date, its growth plans will test its ability to adapt and scale. Ensuring that appropriate company systems, processes and operations are in place and aligned with those growth plans will be the responsibility of the Director Operations and Administration.
Reporting to the CEO, the Director Operations and Administration will be responsible for strategic and day to day financial matters and finance team leadership. The Director Operations and Administration will work proactively and collaboratively to provide strong leadership while continually enhancing policies and practices to meet the organization’s overall requirements.
The Director Operations and Administration will have a strong financial background complemented with operations, HR, ERP, CRM, and perhaps even e-commerce experience.
- Strong industry and company growth
- Committed ownership
- A proven organization and team
- Highly entrepreneurial culture
- An opportunity to make a real difference
- Spectacular city of Kingston location
Functional Tasks
- Plan and direct the operational priorities, goals, policies, practices and initiatives in accordance with the goals and strategic direction set by the CEO
- Recommend and participate in the development of policies that address corporate growth and strengthens organizational processes
- Lead and execute a strategy that drives excellence across the finance and operational organizations, leveraging best-of-class processes, technology and team members to meet and exceed customer expectations as measured by output and efficiency
- Participate as an open, engaged and committed member of the Management Team in the formulation and execution of the corporate vision, strategy and business objectives
- Understand and apply efficient and cost-effective operations knowledge and practices to sustain a profitable day to day business operations that enable service delivery which meets or exceeds customer expectation.
- Ensure operational milestones are met on time, with high quality and that they meet the objectives established
- Create and sustain a viable organizational structure to make optimum use of financial and operational resources, technology and systems
- Build and facilitate the development of strong relationships and synergies with all areas of the company and with the company’s suppliers and customers in order to achieve the corporate goals, objectives and revenue targets
- Foster a culture of highly productive team spirit and innovation into the short- and longer-term operations of the organization
- Inspire and lead a talented group of customer-centric focused team members, helping them manage their careers and grow as professionals
- Instill a culture of empowerment
- Monitor, measure and report on the financial and organizational results
- Help instill an intensely customer service mindset within the organization
- Spearhead the commercial agreements and sustainable relationships with potential customers. Manage purchasing and supply chain to strike the right balance for adequate though not excess inventory levels to meet customer requirements
- Work with VP Sales on demand planning/forecasting issues and models
- Recruit highly engaged, high achieving individuals to join the team as the company continues to grow
- Remain abreast of competitive offerings, pricing and distribution strategies. li>
Key Performance Indicators
In light of the identified responsibilities, the following are specific deliverables that the position is designed to achieve.
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