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Manager, Operations Quality and Training

2 months ago

ChathamKent, Canada Canadian Mental Health Association Lambton Kent Full time

At Canadian Mental Health Association Lambton Kent, a diverse, inclusive, and equitable workplace is one where all employees, volunteers, students, and clients, whatever their gender, race, ethnicity, creed (religion), national origin, age, sexual orientation or identity, education or disability or any protected ground under the Human Rights Code, feel valued and respected. We are committed to a non-discriminatory and unbiased approach to inclusion including practice, environment, and communication channels. We respect and value diverse life experiences and cultures and work to ensure that all voices are valued and heard.


Reporting to the CEO, the incumbent will be responsible for the following functions:


Qualifications:

  • Provides overall clinical leadership and operational oversight to all programs and services at Chatham Kent sites.
  • Manages direct reports including but not limited to: delegation of work and establishing job performance measures, day-to-day supervision, equity of opportunities, managing performance, coaching, conducting performance appraisals, etc.
  • Development of staff through modeling, coaching and training opportunities.
  • Provides leadership to Management regarding effective utilization of human resources.
  • Monitors site operational budgets developed in conjunction with the finance team.
  • Provides mandatory reporting to the Board Quality Committee.
  • Develops and participates in the implementation of operational goals to meet the strategic objectives of the organization; Monitors progress and goal attainment;
  • Develops in conjunction with the VP of Community Services and the leadership team the Operations Plan for the organization.
  • In coordination with Leadership and Decision Support develops organizational performance measurements to monitor attainment of operational goals and objectives.
  • Serves as the organizational resource or the VP’s delegate to internal and external advisory committees, task forces, and community projects, including acting as a liaison with CKOHT, hospitals, and partners as required.
  • Develops collaborative working relationships with funders, partners, etc., or provides leadership through direct reports to this process.

Education required:

  • Graduate degree in Social Work or related discipline with a current registration, Master’s Degree in Nursing with current registration with the College of Nurses of Ontario, a Registered Social Worker or Registered Nurse with 10+ years of clinical management experience.
  • Advanced practice and leadership experience in community mental health service delivery at a senior leadership level.
  • Certification in Healthcare Management, leadership, or clearly demonstrated experience at a senior management level would be considered an asset.
  • Valid driver’s license and access to a vehicle.
  • Preference will be given to a qualified candidate who is proficient in both official languages.

Hours of Work: 35 hours/week 8:30am-5:00pm. Flexible hours are required to meet the position requirements.


Salary: Commensurate with experience, inclusive of HOOPP.


Applicants should submit a covering letter and resume by September 9, 2024, on BambooHR.

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If you require an accommodation, we will work with you to meet your needs. This information is available in an alternative format upon request, to accommodate individuals with a disability. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.

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