Specialist, Account Manager
1 day ago
Apply remote type On-Site locations LOC13025 7 Keefer Court, Hamilton, Ontario, L8E 4V4, Canada
Time Type: Full time
Date Posted: 2024-12-13
Country: Canada
Location: LOC13025 7 Keefer Court, Hamilton, Ontario, L8E 4V4, Canada
Otis Elevator Company is searching for a highly motivated Specialist, Account Manager responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography.
Essential Responsibilities
- Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.
- Responsible for both territory sales & margin growth.
- Manage and nurture account relationships to drive renewals and repair opportunity.
- Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
- Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor.
- Partner with branch business development sales team to identify business development opportunities.
- Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
- Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.
- Manage opportunities in the CRM pipeline and provide accurate forecasting.
Education / Certifications
- Bachelor’s degree required.
Basic Qualifications
- 4+ years of sales and/or account management experience.
- Self-motivated and able to manage many simultaneous projects and responsibilities.
- Strong leadership skills, goal-oriented, and self-motivated with strong time management and organizational skills.
- Comfortable in a technical environment utilizing Microsoft-based computer software.
Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.
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