Federal Sales Lead

4 months ago


Halifax Regional Municipality, Canada Chico's FAS, Inc. - Retail Full time
p>Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:
The Sales Lead is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. b>

  1. Drive for Results:
    • Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
    • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Maintains knowledge of current sales and promotions; br/>• Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
    • Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

  2. Build High Performing Teams:
    • Motivates and inspires store team, promoting a shared vision while modeling core values.
    • Communicates with store teams and Store Management to effectively lead positive change.
    • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
    • Builds and maintains a solid customer following through clienteling and wardrobing.
    • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

  3. Talent:
    • Supports, implements, and provides follow-up for all training programs, seminars, etc.
    • Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
    • Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
    • Ensures that Store Team adheres to all employment practices and policies.

    Due to our growth, we are always accepting applications for top talent to join our store teams. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.


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