Visitor Services Team Leader IV

2 weeks ago


Revelstoke, Canada Employment and Social Development Canada Full time
strong> 2024-CAP-MRG-EA-035

Parks Canada - Mount Revelstoke & Glacier National Parks
Glacier National Park of Canada (British Columbia), Mount Revelstoke National Park of Canada (British Columbia), Revelstoke (British Columbia)
PM-04 - Visitor Services Team Leader IV
$80,860 to $87,376

Closing date: 28 November 2024 - 23:59, Pacific Time

Who can apply: All persons who have legal status to work in Canada. Canadian citizenship, permanent resident status or work permit.

Duties

This position has a variety of functions that are crucial to the development, planning, and implementation of a successful visitor services program. This position will require the incumbent to manage various visitor service programs and oversee the recruitment and supervision of staff. Work will primarily be carried out in an office environment.Intent of the process

The immediate need is to fill an indeterminate vacancy for Mount Revelstoke and Glacier National Parks. p>In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation from post-secondary studies (minimum of 2-year program) with specialization in tourism, recreation, leisure studies, or an acceptable combination of education, training, and experience relevant to position.

OPERATIONAL CERTIFICATION:
Possession and maintenance of a Class 5 driver’s license or provincial equivalent.

EXPERIENCE:
• EX1: Experience in planning, organizing, and delivering visitor services
• EX2: Experience in establishing operational objectives, setting goals, training staff members, evaluating against performance standards, and managing teamwork plans
• EX3: Experience in coordinating and monitoring visitor services operational activities, and solving operational issues
• EX4: Experience in making recommendations for service improvements and implementing new initiatives
• EX5: Experience in managing financial and human resources

The following will be applied/assessed at a later date (essential for the job)

KNOWLEDGE:
• K1: Knowledge of Parks Canada’s mandate, especially related to provision of visitor experience in national parks.
• K3: Knowledge of standards and procedures related to visitor service delivery.• You must be willing to work and travel in a variety of terrains and weather conditions in the performance of the duties.



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