Parts and Service Manager

OverviewTitle: Parts and Service ManagerWork Location: Kenworth Montréal (7500 Rte Transcanadienne, Saint-Laurent, QC H4T 1A5)Schedule: Monday to Friday, 8h/daySalary: Starting at 103K + bonusRole Overview: As the Parts and Service Sales Manager, you directly contribute to the company’s growth, with autonomy in commercial decisions and visibility with management and corporate partners.ResponsibilitiesManage, coach, and motivate the external parts and service sales team (8-11 employees)Support personnel to develop sales and after-sales service skillsDevelop and implement the sales strategic plan, target development opportunities, and build customer loyalty in collaboration with business unitsOrganize and coordinate sales meetings, manage key accounts, and assist in preparing bids and negotiationsDefine sales territories, set annual objectives per representative, choose sales methods, and analyze the competitionParticipate in promotional strategies, plan supplier training, attend customer events, and collaborate with Paccar PartsAnalyze financial results, manage profit margins in relation to pricing strategy, develop the annual budget, evaluate performance, and control expensesEstablish, communicate, and enforce operational procedures and quality standards related to external parts salesQualificationsBachelor’s degree in Sales and Marketing or equivalentMinimum of 5 years of experience in sales team management, ideally in a B2B industrial environmentKnowledge of the transportation market (an asset)Good computer skills, including experience with CRM (Sales-i an asset)Proficient in French and English to communicate with English-speaking clients and suppliers and the American corporate groupProven leadershipAdvanced analytical skillsAvailable to travel locally 40% of the timeBenefitsPermanent, full-time (40 hours/week)Flexible Monday to Friday schedule, 8h/daySalary starting at 103K, plus annual bonus (IC)2 weeks of vacation5 paid days off12 paid holidaysWeekly payFree on-site parkingInsurance (medical, dental, vision, etc.) 100% paid by employerTelemedicine and employee assistance programRegistered Retirement Savings Plan (RRSP) with employer matchingTuition reimbursement programPlay a key role in the company’s commercial growth and financial performanceAccess to training, seminars, and events with major suppliers to enhance your skillsActively participate in the development of sales, marketing, and territory growth strategiesCompany events (Holiday party, etc.)About Groupe Kenworth MontréalGroupe Kenworth Montréal, a division of PACCAR Canada, has been offering a full range of products and services related to the trucking industry since 1990. Our teams work together to provide you with the best service in the industry, no matter where you are served. Our Kenworth full-service dealer network is well established throughout the Greater Montreal area, specifically in Ville Saint-Laurent, Mirabel, and Lanoraie. Our service department can welcome you for vehicle maintenance or repairs, as well as our parts department that will meet your needs for parts of all brands. At our locations, you can meet a representative who will find the truck you need, new or used, along with a financing professional who will offer a personalized plan tailored to your situation. Our Saint-Jérôme branch specializes in the sale of Kenworth, PACCAR, TRP, Cummins, Caterpillar parts, and much more. As experts in trucking solutions, our service offering is not limited to the Kenworth brand. Our 3 TRP Greater Montreal branches—in Laval, Saint-Eustache, and Vaudreuil-Dorion—are dedicated to selling replacement parts for trucks, trailers, and buses of all brands.OUR PASSION IS TO EMPHASIZE OUR PARTNERSHIP BY SUPPORTING YOU ON THE ROAD TO SUCCESS #J-18808-Ljbffr