Manager, District Parts and Service

4 hours ago

Montreal, Quebec, Canada Mitsubishi Motor Sales of Canada, Inc. Full time $80,000 - $120,000 per year

INCLUSIVENESS

Mitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process.

All employees are required to espouse MMSCAN's company values,
MMC WAY
, and conduct themselves accordingly:

  1. Think of Our Customers First; Strengthen Trust
  2. Enrich Society
  3. Welcome All Facts; Share Difficult News First
  4. Conduct and Challenge Yourself Professionally
  5. and Respect All; Work as Part of a Broader Team

PURPOSE

The District Parts and Service Manager (hereafter referred to as DPSM) will act in a business consultant capacity to assist MMSCAN dealers in selling and servicing Mitsubishi vehicles parts and accessories. They will assist in implementing programs, policies, and procedures in the aftersales areas, while providing their customers with a superior ownership experience while yielding profitable operations for the dealer and develop a long-term relationship with dealers within the assigned district.

RESPONSIBILITIES

  • Attain territory dealer KPI targets, including but not limited to parts, accessory, and dropship targets.
  • Regularly contact/visit dealerships to communicate, implement, and administer Aftersales Department programs, policies, and procedures with dealers including attainment of objectives and adherence to the dealer agreement.
  • Monitor and provide guidance to dealers in regards to adherence with policies and procedures, and participation in parts sales, parts inventory control, service training, warranty administration, consumer relations, customer satisfaction, etc.
  • Provide recommendations for operational improvements to Dealer and dealership managers which maximize and increase customer satisfaction, operational effectiveness, market penetration, and dealer parts and service target attainment and profitability.
  • Provide automotive technical guidance/recommendations to dealership service personnel.
  • Process, resolve, and close customer inquiries with the assistance of various MMSCAN departments.
  • Confer, consult, and collaborate with Aftersales key stakeholders in the achievement of common KPIs.
  • Provide detailed accounts of dealer contacts and other significant interactions using the dealer contact report mechanism in TSi (or equivalent), including Action items that support objectives and corrective actions as required.
  • Assist with creating, coordinating, and hosting dealer communication meetings.
  • Perform other duties as assigned or required.

REQUIREMENTS AND SKILLS

  • Five years of professional level automotive Fixed Operations experience at the dealer or OEM level is an asset.
  • Ability to communicate in both English and French (Mandatory)
  • Current valid driver's license and MMSCAN approved driving record.
  • Domestic travel is required.

  • District Operations Manager

    2 hours ago

    Montreal, Quebec, Canada UAP Inc. Full time

    Be part of a community of authentic, proud and trusted people.Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don't just deliver car and heavy vehicle parts all around the country; we also...

  • District Operations Manager

    6 hours ago

    Montreal, Quebec, Canada UAP Inc. Full time

    Company Description Be part of a community of authentic, proud and trusted people.Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don't just deliver car and heavy vehicle parts all around...

  • District Manager

    6 days ago

    Montreal, Quebec, Canada Pilgrim North America Inc. Full time $90,000 - $120,000 per year

    Directeur(trice) de DistrictAperçu du rôleLe/la Directeur(trice) de District joue un rôle clé en leadership, chargé(e) de superviser les opérations, la performance et la croissance de 10 magasins de détail représentant un portefeuille d'affaires de 10 millions de dollars. Ce poste exige un(e) leader stratégique et dynamique capable de relier les...

  • District Manager

    12 hours ago

    Montreal, Quebec, Canada Lovisa Pty Ltd Full time $90,000 - $120,000 per year

    POSITION PURPOSE AND EXPECTATION:The District Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:Effective Store visits. Evaluate the performance of the Store Manager, utilising the reports available and set clear objectives to achieve Lovisa directives and...

  • District Manager

    1 week ago

    Montreal, Quebec, Canada Nespresso Full time

    REIMAGINE WHAT COFFEE CAN BE...At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.To achieve...

  • Contractor Direct District Sales Manager

    2 weeks ago

    Montreal, Quebec, Canada Husqvarna Full time $60,000 - $120,000 per year

    The District Sales Manager at Husqvarna Construction Products generates profitable sales within Quebec. They do this through maintenance of existing customer base, development of new customers and growing market share. The District Sales Manager is critical in driving territory growth.The District Sales Manager at Husqvarna Construction Products will:Achieve...

  • Marketing Manager

    6 days ago

    Montreal, Quebec, Canada District 3 Innovation Full time $60,000 - $120,000 per year

    Marketing ManagerFull-time · In personThe marketing manager sets the directions and ensures the execution of activities to increase awareness of District 3 locally and globally. They are responsible for advancingthe D3 presence through the development and implementation of a marketing strategy that clearly articulates D3 values, goals and offerings. They...

  • District Sales Manger

    7 days ago

    Montreal, Quebec, Canada Trans Ova Genetics Full time $60,000 - $120,000 per year

    DescriptionAlta Genetics has an immediate opening for a District Sales Manager in Quebec, Canada. This position will work within a team that delivers high quality genetic products, services and programs to increase profitability for our clients. The ideal candidate is highly motivated, results-driven, and has previous consulting/ sales experience in the...

  • Gérant de district

    12 hours ago

    Montreal, Quebec, Canada Renaud-Bray Full time $90,000 - $120,000 per year

    Description de l'entreprise Destination phare de tous les créatifs, DeSerres est la référence en matière de créativité. Avec une trentaine de magasins, DeSerres inspire sa clientèle à laisser libre cours à son imagination et l'accompagne à travers ses différents projets. DeSerres est à la recherche d'un Gérant de district, basé au centre-ville...

  • Gérant de district

    8 hours ago

    Montreal, Quebec, Canada DeSerres Full time $60,000 - $120,000 per year

    Destination phare de tous les créatifs, DeSerres est la référence en matière de créativité. Avec une trentaine de magasins, DeSerres inspire sa clientèle à laisser libre cours à son imagination et l'accompagne à travers ses différents projets.DeSerres est à la recherche d'unGérant de district, basé au centre-ville de Montréal (métro...