Training Consultant
7 days ago
Department: Community Services
Location: HALIFAX
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: 22-Nov-24 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program (DSP). Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff to achieve desired and shared outcomes for all.
About Our Opportunity
As a Training Consultant, you will be responsible for creating training curriculum and delivering trainings through a variety of methods, all while working with subject matter experts across the department. In this role, you will work in a highly collaborative environment while creating training programs to develop and enhance our employees' skills and provide excellent, culturally attentive client services to Nova Scotians. If you are results-driven, creative, innovative and interested in contributing to this exciting role, we welcome you to apply
Primary Accountabilities
As the Consultant, you will leverage your expertise in learning and development to:
- Conduct training needs assessments to identify knowledge gaps, create curriculum and training requirements, while consulting with a wide variety of subject matter experts.
- Facilitate and deliver training through in-person and varied online channels.
- Manage several complex training projects, prioritize tasks and mitigate risks under tight timelines, ensuring efficient project management.
- Collaborate and build relationships with other government departments, service providers and community partners to identify & prioritize learning needs and exchange relevant training resources.
- Provide logistical oversight for large audiences to plan and execute in-person and online training events.
- Use various forms of technology to support training delivery (virtual classroom, learning management systems, webinar platforms, Zoom, Microsoft Office (PowerPoint, SharePoint, Word, Excel, Teams)).
- Uphold DCS values by integrating a social lens and a human-centred, culturally attentive approach to training programs.
Qualifications and Experience
You have completed a related bachelor's degree and have at least five (5) years of related experience with training development and facilitation while using varied training methods/modalities. An equivalent combination of training and experience would be acceptable. An education degree or Adult Education Certificate is highly desirable.
- Experience conducting training needs assessments, identifying gaps, developing training curriculum and in development/implementation of training programs.
- Comprehensive understanding of learning and development principles, learning objectives, creating content outlines, adult education and organizational culture.
- Ability to take initiative, conduct client consultations, mitigate risks and make decisions while identifying diverse learning requirements, selecting training modalities (in-person/virtual/e-learning) and defining priorities for clients.
- Experience overseeing logistics, coordination and the development & implementation of training plans considering diverse needs and audiences.
- Knowledge and experience of using varied technology to support training development & delivery.
- Experience providing post-training supports like collecting & evaluating feedback and reporting on training outcomes.
- Proficiency with Microsoft Office and working knowledge of other online platforms like Zoom.
- Commitment to understanding cultural differences and actively engaging with historically underserved communities.
Additionally, candidates should demonstrate a genuine interest in building partnerships/connections and addressing the diverse needs of others.
Following are the assets for this role:
- Experience with Learning management systems, design software's (such as Articulate, Camtasia or equivalent) and using various forms of technology (virtual classroom management techniques, e-learning, webinar platforms, power point etc.)
- Experience developing/implementing innovative solutions based on your knowledge of best practices in facilitation/delivery and emerging trends in training and development.
- Experience having a social lens to developing training curriculum and training programs.
BenefitsBased on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. p>
Working ConditionsYou will mostly work in a comfortable office setting, however, periodic travel to other locations within the province to consult with staff and/or deliver training may be required. You should have a valid Driver's license and access to a vehicle.
Additional InformationThis competition is to fill three Permanent positions.
What We OfferCareer Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career. We have forward-thinking policies and strategies. 16 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. br/>
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates.
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