Assistant Store Manager

2 weeks ago

Burlington, Canada Mobilia Full time

Mobilia, a leader in contemporary home furnishings, is looking for an Assistant Store Manager/ Sales Consultant to join our team.

The Assistant Store Manager/Sales Consultant reports to the Store Manager. The Assistant Store Manager/Sales Consultant must ensure to always motivate and grow personnel and store sales while being the head of the customer experience. The Assistant Store Manager/Sales Consultant must support the manager in all store activities. The Assistant Manager/Sales Consultant is also responsible for the store's sales performance, thus meaning developing the team is a necessity, as well as finding ways to continuously improve.

As a Sales Assistant Store Manager/Sales Consultant, you strive to create an outstanding personal experience for our customers, colleagues, and business partners and work to maintain a positive environment across all interactions.

Working at Mobilia means being part of a friendly team in a welcoming environment, open to new ideas. It means being close to senior management and being part of a dynamic company that has been in existence for more than 50 years, growing and open to continuous training of its employees.

Location: 1510 N Service Rd, Burlington, ON L7P 5C7

Role and Responsibilities:

This position has a dual role, acting as Assistant Store Manager and also as a Sales Consultant.

Assistant Sales Manager Role:

  • Identify and implement strategies and initiatives in order to surpass the objectives of the company (i.e., sales budget, average ticket, and closing rate).
  • Supervise and maintain customer service standards at the highest possible level.
  • Support the manager to maintain and outperform the store's productivity and profitability, including but not limited to sales growth, staff recruitment, and inventory results.
  • Act as Manager on-duty in the absence of the Manager, performing all daily store manager tasks.
  • Participate in the recruitment of sales associates with good presence and communication skills.
  • Train and coach all associates to become familiar with store products, marketing, operations, customer service, sales, and growth across the organization.
  • Motivate and develop the support staff to achieve store goals and objectives.
  • Effectively supervise the sales area to ensure that customers are taken care of.
  • Build teamwork for the entire store and ensure that all employees and clients are treated with professionalism, respect, and courtesy.

Sales Consultant Role:

  • Generate sales.
  • Maintain a high level of customer service.
  • Participate in merchandising product.
  • Participate in the cleanliness of the store.
  • Assist in maintaining the professional image and design of Mobilia.
  • Perform other duties as required (research trends, market knowledge, customer follow-up, etc.).

Requirements:

  • Demonstrate the ability to achieve goals and a strong determination to reach objectives.
  • Ability to demonstrate curiosity and empathy.
  • Previous experience in team management in the field of sales and/or customer service is an asset and is solution-oriented.
  • Show the ability to maintain a positive attitude.
  • Ability to work in a team environment and demonstrated ability to lead a team.
  • A minimum of 2 years of experience in retail sales combined with knowledge of interior design and/or the fashion industry.
  • Experience managing sales in a commission environment is an asset.
  • Ability to delegate, follow up, and communicate with all levels of an organization.
  • Good communication and administrative skills.
  • Work independently with little supervision.
  • Must be available to work evenings and weekends.

You envision a career at Mobilia, in joining our teams, you will benefit from:

  • Joining our group RRSP program.
  • Up to 4 personal days each reference period (annualized as per hire date).
  • The possibility of partial or full reimbursement for your tuition fees (for all educational programs with Mobilia career growth potential * special conditions apply).
  • Group benefits (long term, dental, vision, medical, and paramedical); Mobilia pays 55%.
  • Generous merchandise discount for yourself and your children/parents at all Mobilia stores.
  • Free on-site parking, except for our Downtown location.
  • Generous referral bonus for our employees referring candidates to work at Mobilia.
  • Up to $120 yearly reimbursement for safety shoes for all warehouse positions.
  • Most importantly, you will be working in a dynamic work environment with a strong team spirit.

Join an innovative company in business for more than 50 years and benefit from a rewarding work climate in the interior design industry

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