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Assistant Store Manager

2 months ago

Burlington, Ontario, Canada Lids Inc Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Lids Inc. As a key member of our store operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations
    • Manage store inventory, including receiving, transferring, and conducting product counts.
    • Implement and maintain accurate inventory management systems.
    • Ensure compliance with company policies and procedures.
  • Team Management
    • Lead and motivate store associates to achieve sales goals and provide excellent customer service.
    • Develop and implement training programs to enhance store associate skills and knowledge.
    • Conduct performance evaluations and provide constructive feedback.
  • Customer Service
    • Ensure exceptional customer service and experience in the store.
    • Address customer complaints and concerns in a professional and timely manner.
  • Financial Management
    • Manage store expenses and budgets to ensure profitability.
    • Monitor and analyze sales data to identify trends and opportunities.
Requirements
  • High school diploma or equivalent plus one year relative experience.
  • Established ability to produce sales results while minimizing loss.
  • Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
  • Ability to operate a computer, as well as maneuver relative software programs.
  • Ability to lift up to 50 pounds.
  • Ability to climb a ladder and work with hands overhead.
  • Standing required for up to 100% of the work time.
Preferred Qualifications
  • Associate's or Bachelor's degree in Business Administration or related field.
  • Previous experience in retail management or a related field.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.