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Charlottetown, Prince Edward Island, Canada Comfort Inn Charlottetown Full time{"h2": "Job Summary", "p": "We are seeking a skilled Guest Service Agent to join our team at Comfort Inn Charlottetown. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay. If you have a passion for delivering outstanding service and working in a...
Front Desk Agent
4 months ago
At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG it's all about the people
As Front Desk Agent, You Will
- Greet arriving guests, check in and assign rooms
- Take, cancel and change room reservations
- Process telephone calls
- Process wake-up calls
- Provide information on hotel facilities and guest services
- Provide general information about points of interest in the area
- Arrange services required for guests with special needs
- Process guests' departures, calculate charges and receive payments
- Provide exceptional guest service
- Clerical duties as required
- Work along side of the hotel team to establish a safe and fun atmosphere
Who You Are
- Positive and outgoing personality
- Love for building strong relationships with team members, our guests and the community
- Our Front Desk staff will work a variety of shifts, including days, evenings and weekends
- Excellent oral communication
- Effective interpersonal skills
What You Bring
- Food Handling Certification is required
- Responsible Beverage Certification is required
- Front desk experience is considered an asset
What We Offer
- Competitive wages
- MHG Wellness & Fitness Programs
- Growth and professional development opportunities
- Discounts at all MHG locations across Atlantic Canada as well as local shops and services