Clinical Counselling Manager

2 months ago


Old Toronto, Canada Edgewood Health Network Inc. Full time
p>EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. p>

Position Title: Clinical Director, Virtual Intensive Outpatient Treatment 

Department: Management 

Reporting to the Executive Director, the Clinical Director brings at least five (5) years' experience of clinical leadership to an outpatient virtual clinical team. p>

The preferred candidate has proven and effective leadership and clinical skills including crisis management and de-escalation, a commitment to high quality care and patient safety. p>

• Provide in-house training and explore educational opportunities on clinical issues and best practices.

Quality Improvement, Policy & Change Management 

• Ensure clinical policies and procedures are in place to support high-quality decision-making and client care. 

• Collaborate with Operations and Clinical Managers to audit clinical reporting and ensure compliance with regulatory standards. 

• Participate in the development, implementation, and staff training on new policies and procedures. 

• Work with the Operations team to drive quality improvement through change management strategies and the introduction of new processes.

• Conduct annual performance evaluations and provide ongoing feedback, escalating performance issues to the Executive Director when necessary. 

Referent Relationships 

• Foster strong communication and relationships with internal teams, external partners, and community stakeholders. 

• Identify and inform the Executive Director of potential referral relationships to expand marketing contacts. 

• Collaborate with Business Development and Digital Marketing teams to develop and deliver clinical materials to stakeholders. 


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