Medical Front Office Receptionist

3 weeks ago


Woodstock, Canada Pampapediatrics Full time

Looking for a rewarding career in a medical office setting? We invite you to apply for the position of Medical Front Office Assistant. We offer competitive compensation, benefits, and opportunities for professional growth. Join our team and make a difference in the lives of our patients

Responsibilities include but limited to:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm appointments for patients using medical scheduling systems
- Maintain patient records and ensure accuracy of information
- Adhere to HIPAA guidelines to protect patient privacy and confidentiality
- Assist with front desk duties such as answering phone calls, responding to inquiries, and handling patient requests
- Collect co-pays, deductible amount and account balances
- Verify insurance eligibility and benefit coverage
- Provide excellent customer service and patient care

Skills:
- Proficiency in medical scheduling systems
- Knowledge of HIPAA regulations and compliance
- Experience working at the front desk of a medical office
- Strong interpersonal skills and ability to provide exceptional patient service
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in maintaining patient records

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

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