Manager / Senior Manager Retail (H/F)

4 weeks ago

Old Toronto, Canada Scotiabank Full time
Title: Senior Manager, Retail Payments - 12 Month Contract

Requisition ID: 210185

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Manager, Retail Payments will be accountable for development of the Buy Now Pay Later (BNPL) roadmap, driving balance growth for the Canadian credit card portfolio and various payment initiatives as assigned. This includes the building of the strategic vision for Buy Now Pay Later, shaping customer journeys and technological innovations, and analyzing and interpreting data to make recommendations for creating new opportunities. In addition, this role will be responsible for various pricing and payment initiatives focused on lending rates, fees and service charges for credit cards along with assessing new payment opportunities.

Is This Role Right for You? In this role, you will:

  • Lead the development of the BNPL feature expansion roadmap, including determining the customer value proposition, managing the end-to-end customer journey, identifying levers for improving lending margins and managing the implementation of the feature roadmap.
  • Keep up to date on competitive insights for BNPL innovation and pricing changes in the market.
  • Recommend BNPL expansion opportunities and pricing changes based on competitive, customer and profitability analysis.
  • Identify and recommend new payments/products service enhancements working through business casing to eventual implementation.
  • Lead pricing strategy for credit cards to optimize lending revenues, through pricing changes or pricing innovation to continuously evolve our pricing capabilities.
  • Create strategies to drive credit card balance growth by optimizing our lending levers, new product feature developments or digital journey enhancements.
  • Manage lending margins across a suite of credit card products, including continuously monitoring and refinement of lend margin reports and KPI’s.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

  • A self-starter with a passion for creating customer value and curiosity in consumer lending and retail payments.
  • Someone who enjoys working in a fast paced and uncertain environment.
  • An independent thinker and team player who is adept at facilitating group problem solving.
  • Someone who is knowledgeable about the global banking environment and credit card industry.
  • Individuals with a knack for consensus and relationship building.
  • Individuals with a desire and demonstrated aptitude to learn and master complex issues quickly.
  • Bachelor's degree required; MBA or Master’s degree in Finance is an asset.
  • 5-10 years of professional experience; payments and banking industry experience is an asset.
  • Product, project management, strategy, consulting or experience operating a business is a definite asset.
  • Experience and competency with building presentations, project plans and dashboards.
  • Demonstrated written and oral communication skills.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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