Branch Rental Manager

1 day ago

Calgary, Canada The Home Depot Full time
p>With a career at The Home Depot, you can be yourself and also be part of something bigger.
Overview:

The Regional Rental Manager (RRM) is accountable for running profitable operations of the Large Equipment (LE) Rental field team for their assigned Region. The RRM is responsible for and oversees the entire Large Equipment Rental, deliveries, operational efficiencies, staffing, training, development of talent, and profitability including P&L for their assigned region. The RRM's primary focus is the growth and development of their team & business through frequent communication, strategic planning, and coordination with various functional areas within Home Depot. The RRM is accountable for regulatory compliance and associate safety performance. The RRM is influential in supporting the customer experience through quality routine maintenance of Large Equipment, and knowledgeable field technicians. To be successful in this role an RRM must strategically plan and align to balance priorities and multiple business partners, develop a team of hourly associates, and create a culture of customer service and safety.

  1. Safety compliance:
  2. Ensure Ministry of Transportation regulations and compliance requirements are fully implemented, with prompt follow up and action on incident/accident/harsh events.
  3. Collaborate with business partners to support all company programs, including but not limited to, LE Rental store walk checklists, safety training, regulatory compliance for LE Rental equipment, and Ministry of Transportation regulations.
  4. Responsible for continually maintaining all required operator certifications and licenses.
    • Delivers sales and performance metrics.
    • Manages payroll and headcount of field technicians.
    • Ensures all operational metrics including but not limited to, store inspections, lift inspections, preventative maintenance and repairs of equipment, on-time delivery and pick up, timely deployment and auction of equipment.
    • Executes and optimizes overall equipment performance. li>
    • Ensures team are following proper inventory management procedures with parts and LE Rental equipment.
    • Manage associate expenses and ensure they are within company guidelines.
    • Develop associates and build a pipeline through succession planning.
    • Execute training and onboarding plans for new associates.
    • Maintain communication with associates to ensure they are informed of new programs, policy changes or updates, and Home Depot strategic roadmap.
    • Conduct quarterly PACE conversations as well as ongoing performance management as required.
    • Develops and maintains effective relationships with business partners.
    • Schedules weekly store performance walks with LE field techs, store rental techs, store leadership teams (DS, SASM, SM, etc.) li>

Competencies:
  1. Develops talent
  2. Decision quality
  3. Plans and Aligns
  4. Ensures accountability
  5. Instills trust
  6. Drives engagement
  7. Customer focus
  8. Drives results
  9. Communicates effectively

Skills:
  1. Demonstrated ability to collaborate and work effectively with cross-functional teams.
  2. Demonstrated ability to time manage and inspire direct reports.
    Travel Requirements:

    Typically requires overnight travel more than 40% of the time.

  3. Working outdoors in extreme hot and cold temperatures; working around dirt, grease, fumes, oils, and chemicals; li>
    Hybrid Work:

    Multi-site


    Working Conditions:

    Various Home Depot store and owned locations


    Minimum Education:

    High school diploma or GED


    Minimum Years of Work Experience:

    3 years of relevant work experience


    Minimum Leadership Experience:

    2 years of relevant experience


    Certifications:

    Valid Driver’s License for the province you reside in and good driving record.


    Other Requirements/Assets:
    • Must be 18 years or older.
    • Working knowledge of Microsoft suites.
    • Rental experience seen as an asset.
    • General knowledge of equipment maintenance and repair, including gas and diesel engines, hydraulics, and electrical systems seen as asset.

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