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Vaughan, Canada MedSleep Full timePosition Description MedSleep is recruiting a Medical Office Assistant for the Greater Toronto Area. The role involves coordinating telephone and electronic referrals, scheduling patient visits, answering telephone inquiries, assisting patients with insurance pre‑authorizations and claim approvals, and providing support to doctors and other team members as...
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Medical Office Administrator
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Vaughan, Ontario, Canada MedSleep Inc. Full time $60,000 - $80,000 per yearAt MedSleep, skilled, dedicated, enthusiastic employees are at the heart of everything we do. We are committed to building and nurturing a great place to work, learn, and develop. We are proud of our people and our company. We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are...
Medical Office Administrator
4 weeks ago
At MedSleep, skilled, dedicated, and enthusiastic employees are at the heart of everything we do. We are committed to building and nurturing a great place to work, learn, and develop. We are proud of our people and our company. We provide clinical consultation, diagnostic services (sleep testing), and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep and to delivering the highest quality in sleep therapy services across Canada. Position Description As part of our team, this Medical Office Assistant will coordinate telephone and electronic referrals, schedule patient visits, answer telephone inquiries, assist patients with insurance and claim approvals, and provide support to doctors and other team members as required. We seek individuals who are customer‑focused, patient, detail‑oriented, and able to set priorities and follow through on tasks within critical deadlines. Key Responsibilities Perform administrative duties such as handling referrals, booking patient appointments, preparing patient charts, filing, answering phone calls, updating the EMR system, and coordinating clinicians’ clinics. Answer telephone inquiries from patients and others; screen calls to determine nature and urgency of inquiry, refer calls as appropriate, and/or schedule appointments. Assist patients with insurance pre‑authorisations and claim approvals. Obtain patient medical histories and insurance information as appropriate; update medical charts and enter patient data. Comfortable with hands‑on patient interaction. Provide day‑to‑day staff support for team members as required. Review data on clinical activity; prepare associated reports as required. Create invoices, process payments, and track metrics. Maintain cleanliness and serviceability of equipment; arrange for maintenance and repair as needed. Ensure the professional appearance of the clinic. Perform miscellaneous job‑related duties as assigned. Skills & Qualifications Minimum of 3+ years of professional administrative experience. Experience in a healthcare setting or sleep therapy is considered an asset but is not required; training is provided. Working knowledge of EMR systems is considered an asset. Excellent organisational and administrative skills with impeccable attention to detail. Ability to learn and understand various processes quickly in a changing environment. Assertive, professional, and friendly interpersonal skills with strong customer‑service values. Strong written and verbal communication skills. Good time‑management skills, ability to work effectively under pressure and meet demanding deadlines. Ability to multi‑task, assess situations, and prioritise tasks accordingly. Why Join Our Team? Looking to make an impact? Do you love patient care? Are you a science graduate looking to put your degree to use? We are a national Canadian company that has continued to grow since our establishment in 2004. We believe you can reach your best self by getting proper sleep, and that is why we are committed to providing the highest quality of sleep care. Why join MedSleep? Opportunities for career growth Commitment to education – personal and professional development Positions that give you direct patient care experience Dedicated to the growing field of the Science of Sleep We value all our employees – each person counts Meaningful work Help shape the future of sleep MedSleep Offers Competitive salary Comprehensive benefits package Group RRSP plan Work‑life balance We are a diverse organization. Each of us is a unique individual. We’re proud to say that women represent the majority of our senior management team. Wage starting at: $18-20/hourJob Type: Full‑time, Permanent #J-18808-Ljbffr
