Medical Office Administrator

2 weeks ago


Vaughan, Canada MedSleep Full time

Position Description MedSleep is recruiting a Medical Office Assistant for the Greater Toronto Area. The role involves coordinating telephone and electronic referrals, scheduling patient visits, answering telephone inquiries, assisting patients with insurance pre‑authorizations and claim approvals, and providing support to doctors and other team members as required. Candidates should be customer focused, patient, detail oriented, and able to set priorities and follow through on tasks within critical deadlines. Key Responsibilities Perform administrative duties such as handling referrals, booking patient appointments, preparing patient charts, filing, answering phone, updating the EMR system, and coordinating clinicians’ clinic. Answer telephone inquiries from patients and others; screen calls to determine nature and urgency of inquiry, refer calls as appropriate, and schedule appointments. Assist patients with insurance pre‑authorizations and claim approvals. Obtain patient medical histories and insurance information; update medical charts and enter patient data. Must be comfortable with hands‑on patient interaction. Provide day‑to‑day staff support for the other team members as required. Review data on clinical activity; prepare associated reports as required. Create invoices, process payments and track metrics. Maintain the cleanliness and serviceability of equipment; arrange for maintenance and repair as needed. Ensure the professional appearance of the clinic. Perform miscellaneous job‑related duties as assigned. Skills & Qualifications A minimum of 3+ years of professional administrative experience is required. Experience in a healthcare setting or sleep therapy is considered an asset but is not required; training is provided. Working knowledge of EMR systems is considered an asset. Excellent organizational and administrative skills with impeccable attention to detail. The ability to quickly learn and understand various processes in a changing environment. An assertive, professional, and friendly interpersonal skills with strong customer service values. Strong written and verbal communication skills. Good time management skills, ability to work effectively under pressure and meet demanding deadlines. Ability to multi‑task, assess situations and prioritize tasks accordingly. Why Join Our Team? Looking to make an impact? Do you love patient care? Are you a science grad looking to put your degree to use? MedSleep offers opportunities for career growth, commitment to education, direct patient care, dedication to the growing field of the Science of Sleep, meaningful work, and a chance to help shape the future of sleep. MedSleep Offers Competitive Salary. Comprehensive Benefits Package. Group RRSP Plan. Work‑life balance. We are a diverse organization. Each of us is a unique individual. We’re proud to say that women represent the majority of our Senior Management team We love what we do and want to share that with you. Help build our legacy and future Wage starting at: $18‑20/hour Job Type: Full‑time, Permanent #J-18808-Ljbffr



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