Bilingual Customer Service Representative
4 weeks ago
Now Hiring: Bilingual Customer Service Representative – Hybrid 7-Month Contract (Potential for Extension) | Mississauga Are you passionate about delivering top-tier customer service? Do you thrive in a fast-paced, dynamic work environment? If so, we have the perfect opportunity for you Join one of our top clients as a
Bilingual Customer Service Representative (French & English required)
and be part of a collaborative and energetic team.
Pay rate: $23 - $26 Why You’ll Love This Role: Hybrid Work Model
– Work from home & the office in Mississauga. Dynamic Team Culture
– Join a supportive and engaging work environment. Growth Opportunity
– 7-month contract with the potential to extend. Your Key Responsibilities: Handle Inbound Calls
– Answer 40-50 calls per day from customers and dealers with professionalism and efficiency. Customer Support & Account Assistance
– Provide payoff quotes, payment details, and assist with inquiries such as due date and auto pay changes. Processing & Documentation
– Complete necessary paperwork and follow up on customer requests while ensuring compliance with company policies. Team Collaboration & Special Projects
– Work with internal teams to improve processes, manage overflow call volume, and enhance customer satisfaction. What We’re Looking For: ✔
Bilingual (French & English) – Required ✔
Education
– Bachelor’s degree in Business Administration, Communications, or Finance preferred. ✔
Customer Service Experience
– Prior experience in a call center, financial services, or related field is a plus ✔
Strong Communication Skills
– Ability to communicate clearly and professionally with customers and team members. ✔
Problem-Solving Mindset
– Analytical skills to handle inquiries and resolve issues effectively. ✔
Tech-Savvy
– Comfortable using CRM systems and call management tools. Ready to Join an Industry Leader? This is your chance to work with a reputable financial services company and develop your career in a rewarding and engaging environment. Apply today and let’s connect
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