Director (Head) of Technology

2 days ago


Golden Horseshoe, Canada ADP Full time
p>ADP is hiring a Director, SBS HR Tech Implementation
  • Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
  • Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
  • Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

    As a Director, SBS HR Tech Implementation, you will leverage your project management and leadership expertise to guide multiple teams in both an operations and back-office support capacity, ensuring efficient operations and an overall productive and enjoyable working environment for employees.Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

  • Manage relationships with key stakeholders (Sales, Service, Product).
  • Implement initiatives and processes to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities, and overall goals.
  • Lead and inspire the organization in human resource management activities including maintenance of proper staffing levels, staffing resources optimization, attainment of individual and team goals, overall alignment with performance management requirements, goals and rewards systems, employee relations, mentoring, and talent/career development.
  • Establish clearly defined individual performance goals and objectives; communicates these to team members through 1-on-1 meetings and performance planning and review sessions; provide periodic performance feedback and conducts annual performance reviews on all team members.
  • Manage escalated issues and provide direction.
  • Evaluate direct reports on performance and complete annual performance appraisals.
  • Develop and administer corrective action and performance improvement plans.
  • Monitor various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods.
  • Serve as an acting backup to other leaders, providing leadership, guidance, and direction to team members in the absence of the leader.
  • Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units.

Prepare and present reports on team performance.

TO SUCCEED IN THIS ROLE: Requirements

  • Bachelor's degree.

Bonus points for these: Preferred Qualifications

  • MBA or advanced degree.
  • Bilingual (English/French).
  • Ability to communicate effectively to all levels of internal and external contacts verbally and in writing.
  • Excellent collaboration, organizational, time management, customer service and problem-solving skills.
  • Ability to manage a team and develop leaders.
  • Ability to assess team members' performance and provide motivational support.
  • Strong client relationship building skills.
  • Proficient in the latest web technologies and working knowledge of various operating systems.
  • Proficient using Microsoft Office.
  • Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures.
  • Prior leadership training.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.With operations around the world, exciting new networking opportunities abound.
  • Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

    Diversity, equity, inclusion and equal opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.



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