Dental Office Manager

1 month ago


Whitehorse, Canada Dentalcorp Canada Full time $70,000 - $80,000
At Dandelion Dental, located in the stunning Yukon, we’re passionate about providing high-quality dental care in a friendly, patient-centered environment. Our team is committed to creating a positive work culture where every team member feels supported and valued.We offer a dynamic and collaborative workplace with opportunities for professional growth, all while enjoying the beauty and adventure the Yukon has to offer. If you're a dedicated Office Manager, who wants to make a difference while working in an environment that promotes both career development and a great quality of life, we’d love to have you join us  

Schedule:Monday to Friday, no weekends
Benefits of Joining Our Team:
  • Competitive compensation
  • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
  • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
  • Attend social and CE events to network with dental professionals in your community
  • Work-life balance and flexibility
  • Access to modernized technology to provide optimal oral care to patients

Key Responsibilities:Operational Planning & Execution
  • Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
  • Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

Compliance & Patient Safety
  • Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
  • Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
  • Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership
  • Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
  • Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
  • Support recruitment efforts to interview dental professionals and assess for best fit.
  • Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:
  • University or College Diploma in business or office administration
  • 3-5 years experience in either a clinical setting, retail sales or customer service environment
  • Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
  • Strong business acumen and extensive experience in budgeting and forecasting
  • Experience with dental software systems and Microsoft Office is preferred
  • Strong commitment to maintaining health regulation and operational standards
  • Willingness to work varied hours to align with business needs


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