Event Director

1 month ago

London, Canada Chick-fil-A | Wharncliffe & Wonderland Full time

At Chick-fil-A, we are dedicated to creating remarkable food experiences that embody our commitment to excellence, genuine hospitality, and high-quality service. By hosting exceptional events, we aim to build lasting relationships with our guests and community partners, all while showcasing our delicious food offerings.

We are currently seeking a full-time Event Director to lead outbound sales and event coordination. This role will focus on identifying new business opportunities, organizing events, and driving sales through strategic partnerships that align with Chick-fil-A's values of service and hospitality.

This position is crucial to our mission, overseeing all aspects of event planning and execution to enhance our brand visibility and promote our food in dynamic, engaging ways.

The duties and responsibilities of the Event Director include, but are not limited to, the following:

  • Develops and executes outbound sales strategies to secure event partnerships and opportunities for catering and food sales.
  • Reports directly to the Director of Marketing.
  • Builds and nurtures relationships with potential clients, community organizations, and local businesses to grow event sales.
  • Oversees the planning, logistics, and execution of events, ensuring all details align with Chick-fil-A’s standards for service, food quality, and customer satisfaction.
  • Collaborates with internal teams, including kitchen and front-of-house staff, to ensure seamless coordination of food services during events.
  • Represents Chick-fil-A at community events, conferences, and trade shows to increase visibility and drive new business.
  • Tracks event performance, including sales data and client feedback, to improve future events and maintain high customer satisfaction.
  • Ensures all events adhere to Chick-fil-A’s health, safety, and quality standards.
  • Provides leadership to the event team, fostering a positive and collaborative environment that reflects Chick-fil-A’s values of hospitality and care.

The successful candidate will possess the following qualifications:

  • Bachelor’s degree in Event Management, Hospitality, Marketing, or a related field.
  • Proven experience in outbound sales and event management, preferably in the food service industry.
  • Strong networking and relationship-building skills with a track record of successful sales.
  • Exceptional organizational and project management skills, with the ability to manage multiple events simultaneously.
  • Excellent communication and leadership abilities.
  • Ability to thrive in a fast-paced environment while maintaining high standards of service and hospitality.

This position offers a competitive employment package and compensation, along with the opportunity to contribute to a supportive and mission-driven work culture.

Chick-fil-A welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

REQUIREMENTS
  • High School Diploma and equivalent.
  • Food Handler Certification.
  • Self-motivated, adaptable, and a consistent high performer.
  • Excellent project and time management skills.
  • Strategic thinker, goal-oriented, tech-savvy, and results-oriented.
  • Ability to stand for long periods of time, with the ability to manage repetitive motions and actions throughout shifts such as bending, lifting items, walking.
  • Strong communication and interpersonal skills, passionate about building professional relationships with guests and employees.
  • Demonstrates care by stewarding a culture to contribute, and has a sincere desire to serve others.
  • Accurate, meticulously detail-oriented, and keenly observant.
  • Follows direction precisely with a positive attitude.
  • Punctual, dependable, and demonstrates sound judgment.
  • Maintains professional hygiene and appearance.
  • Open to new ideas and change.
  • Outbound sales experience.
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