Sr. Parts Consultant

4 weeks ago

Hamilton, Canada AutoCanada Inc. Full time

Acura of Hamilton is currently recruiting a Sr. Parts Consultant to join our growing team We are looking for someone who is passionate about delivering exceptional customer service to our valued clients who choose to order parts and service their vehicles at our dealership. Your love of the automotive industry, dealing with the public in a professional manner, and your commitment to delivering the highest level of customer service will ensure your ultimate success.

What We Offer:

  • Competitive compensation
  • Health and dental benefits
  • Premier dealership setting
  • A positive vibrant team environment
  • An opportunity to be part of an exciting, growing business

Your Day-to-Day:

  • Research and source parts for customers or technicians
  • Issue parts price quotes
  • Sell parts to customer or service work orders
  • Complete special-order parts requests that need to be ordered by the customer
  • Communicate with the customer on the status of any parts ordered and notify them upon delivery to the dealership
  • Pick-up parts for customers or technicians as required
  • Restock shelves and put warranty parts into appropriate bins
  • Keep work area and displays clean
  • Must follow all company safety policies and procedures
  • Other duties as required

You will need:

  • Minimum 3-5 years of experience working in an automotive dealership and/or Parts Department
  • Completion of a related post-secondary program and or training courses is considered an asset
  • Experience with CDK is considered an asset
  • A detailed understanding of Parts and Service operations and inventory management
  • A well-defined sense of diplomacy, including negotiation and conflict resolution skills
  • Strong organizational and time management skills
  • A person of professionalism and high integrity who is trusted by others and consistently honours their commitments
  • Detail oriented, self-motivated and resourceful
  • High-level skills in Word, Excel and MS Office etc.
  • Ability to meet physical demands such as heavy lifting, standing for long periods of time
  • Must possess a valid Ontario driver's license and have a safe driving history

Apply Now

For more information on our Company, please visit our website at www.autocan.ca. To apply, please submit your resume and cover letter on the Careers portion of our website.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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