Senior Parts Consultant
2 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Senior Parts Consultant to join our team at AutoCanada Inc. As a key member of our Parts Department, you will be responsible for delivering exceptional customer service to our valued clients while ensuring the efficient management of our parts inventory.
Key Responsibilities:
- Research and source parts for customers or technicians
- Issue parts price quotes and sell parts to customers or service work orders
- Complete special-order parts requests that need to be ordered by the customer
- Communicate with the customer on the status of any parts ordered and notify them upon delivery to the dealership
- Pick-up parts for customers or technicians as required
- Restock shelves and put warranty parts into appropriate bins
- Keep work area and displays clean
- Must follow all company safety policies and procedures
- Other duties as required
Requirements:
- Minimum 3-5 years of experience working in an automotive dealership and/or Parts Department
- Completion of a related post-secondary program and/or training courses is considered an asset
- Experience with CDK is considered an asset
- A detailed understanding of Parts and Service operations and inventory management
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills
- Strong organizational and time management skills
- A person of professionalism and high integrity who is trusted by others and consistently honours their commitments
- Detail oriented, self-motivated and resourceful
- High-level skills in Word, Excel and MS Office etc.
- Ability to meet physical demands such as heavy lifting, standing for long periods of time
- Must possess a valid Ontario driver's license and have a safe driving history
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