Senior Parts Consultant

1 week ago

Hamilton, Ontario, Canada AutoCanada Inc. Full time

About Us:

AutoCanada Inc. is a leading Canadian automotive dealership group, dedicated to delivering exceptional customer experiences. We are committed to fostering a positive and inclusive work environment, where our team members can thrive and grow.

Job Summary:

We are seeking a highly motivated and experienced Senior Parts Consultant to join our team. As a key member of our Parts Department, you will be responsible for providing exceptional customer service, sourcing parts, and managing inventory. If you have a passion for the automotive industry and a strong commitment to customer satisfaction, we encourage you to apply.

Key Responsibilities:

  • Research and source parts for customers or technicians
  • Issue parts price quotes and negotiate with suppliers
  • Sell parts to customers or service work orders, ensuring accurate and timely delivery
  • Manage special-order parts requests, coordinating with suppliers and customers
  • Communicate with customers on the status of ordered parts and notify them upon delivery
  • Pick-up parts for customers or technicians as required, ensuring efficient and timely delivery
  • Restock shelves and maintain inventory levels, adhering to company standards
  • Ensure a clean and organized work area, adhering to company safety policies and procedures

Requirements:

  • Minimum 3-5 years of experience working in an automotive dealership and/or Parts Department
  • Completion of a related post-secondary program and/or training courses is considered an asset
  • Experience with CDK is considered an asset
  • A detailed understanding of Parts and Service operations and inventory management
  • A well-defined sense of diplomacy, including negotiation and conflict resolution skills
  • Strong organizational and time management skills
  • A person of professionalism and high integrity who is trusted by others and consistently honors their commitments
  • Detail-oriented, self-motivated, and resourceful
  • High-level skills in Word, Excel, and MS Office
  • Ability to meet physical demands, including heavy lifting and standing for long periods
  • Must possess a valid Ontario driver's license and have a safe driving history

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A positive and inclusive work environment
  • A chance to work with a leading Canadian automotive dealership group

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