Account Executive, Inbound

3 weeks ago


Edmonton, Canada Jobber Full time
Are you a person that wants to empower small businesses?

Then Jobber might be the place for you We’re looking for a Account Executive - Inbound to be part of our Sales department.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience.

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50, Enterprise Fast 15, and Technology Fast 500 lists.

The team:

Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates. They all have an incredible passion for sales, our customer, and a connection to our purpose.

The role:

Reporting to the Manager, New Business Sales, the Account Executive will play a significant role in developing relationships and trust with small businesses. Our sales process while quick is highly consultative, and helping the customer understand the value and efficiency Jobber could provide their company is paramount.

The Account Executive will:

  • Drive connection with potential customers through phone, email, and SMS outreach.
  • Connect with small businesses to develop an understanding of their challenges and goals.
  • Provide recommendations on how to best utilize Jobber, from specific workflows to feature fits.
  • Demonstrate the value of Jobber through conversation, social proof, and product demonstrations.
  • Work with the Sales Development Representatives (SDRs) to provide the best customer experience and exposure to the Jobber product.
  • Track key information in Salesforce for follow-up, knowledge sharing, and analytics.

To be successful, you will need:

  • Demonstrated experience in a sales environment with commission and/or targets.
  • To drive urgency and excitement in a dynamic environment with a fairly short sales cycle.
  • To be driven, tenacious, and disciplined.
  • To find solutions and think on your feet.
  • To be data-driven.
  • To be coachable and adaptable.
  • To enjoy technology.
  • To have a clear and confident communication style.
  • Previous experience with a Customer Relationship Management (CRM) system, preferably Salesforce.

Please note: To best help our customers, we're looking to make sure we have coverage across all our hours and days we're open, which is Monday to Thursday from 6 am MT to 8 pm MT, then Fridays to Sunday from 6 am MT to 6 pm MT. This role will require a non-standard shift of Monday - Friday, 11 am - 8 pm MST.

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