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Insurance Benefits Specialist
2 months ago
About AO: Globe Life: Globe Life has been a trusted provider of supplemental insurance solutions, offering financial security and peace of mind to working families across the United States and Canada.
The Role: As an Insurance Benefits Specialist, you will serve as a key liaison between our company and our valued policyholders. This position combines elements of customer service and insurance consultation to ensure our clients receive the support and information they need. Responsibilities include:
- Addressing policyholder inquiries through various communication channels (phone, email, chat)
- Explaining insurance benefits and policy details to current and prospective clients
- Assisting with policy updates, changes, and basic claims processing
- Identifying opportunities to enhance client coverage based on their evolving needs
- Maintaining accurate records and adhering to regulatory compliance standards
- Customer service experience or a strong desire to work in a service-oriented role
- Excellent communication and interpersonal skills
- Ability to explain complex information in an easy-to-understand manner
- Basic computer literacy and aptitude for learning new software applications
- Strong problem-solving skills and attention to detail
- Positive attitude and commitment to providing exceptional customer experiences
- Potential for performance-based incentives
- Comprehensive benefits package (health, dental, vision)
- Thorough training program to build your insurance knowledge
- Opportunities for career growth and advancement within the organization
Submit your resume today to start your journey with AO: Globe Life
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