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Insurance Benefits Specialist

2 months ago

Winnipeg, Canada American Income Life: AO Full time
AO: Globe Life is seeking dedicated professionals with strong customer service skills to join our team as Insurance Benefits Specialists. This role offers a unique opportunity to blend customer service expertise with specialized insurance knowledge, providing valuable support to our policyholders.

About AO: Globe Life: Globe Life has been a trusted provider of supplemental insurance solutions, offering financial security and peace of mind to working families across the United States and Canada.

The Role: As an Insurance Benefits Specialist, you will serve as a key liaison between our company and our valued policyholders. This position combines elements of customer service and insurance consultation to ensure our clients receive the support and information they need. Responsibilities include:
  • Addressing policyholder inquiries through various communication channels (phone, email, chat)
  • Explaining insurance benefits and policy details to current and prospective clients
  • Assisting with policy updates, changes, and basic claims processing
  • Identifying opportunities to enhance client coverage based on their evolving needs
  • Maintaining accurate records and adhering to regulatory compliance standards
What You'll Need:
  • Customer service experience or a strong desire to work in a service-oriented role
  • Excellent communication and interpersonal skills
  • Ability to explain complex information in an easy-to-understand manner
  • Basic computer literacy and aptitude for learning new software applications
  • Strong problem-solving skills and attention to detail
  • Positive attitude and commitment to providing exceptional customer experiences
Our Commitment to Your Success:
  • Potential for performance-based incentives
  • Comprehensive benefits package (health, dental, vision)
  • Thorough training program to build your insurance knowledge
  • Opportunities for career growth and advancement within the organization
If you're a customer service professional looking to expand your skills in a dynamic industry, we'd love to hear from you. This role offers the perfect blend of service and specialized knowledge, allowing you to make a meaningful impact on our clients' lives.

Submit your resume today to start your journey with AO: Globe Life

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