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Senior Product Manager

3 months ago

Old Toronto, Canada Momentum Financial Services Group Full time

Momentum Financial Services is a leading provider of financial services in North America. For 40 years, we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.

Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.

Job Description

GENERAL FUNCTION

The Senior Product Manager will oversee and guide multiple segments of our product portfolio including Installment Lending and Cheque Cashing within North America, while simultaneously providing thought leadership for business line strategy and enabling the execution of initiatives to deliver on financial plans. With full P&L ownership, this individual will build our commercial business. In this highly cross-functional role, the Sr. Manager will also work alongside other heads of business to deliver on department and company goals.

DUTIES/RESPONSIBILITIES

  1. Ownership of the product roadmap, along with full P&L ownership of the Canadian and US Installment lending & core Cheque Cashing business - personal and commercial.
  2. Work closely with our technology teams to guide current product features and develop new features.
  3. Build out product roadmap for Installment loan to grow market share.
  4. Build small business and commercial Cheque Cashing program – driving synergies to push cross product utilization.
  5. Plan and strategize internal and external growth opportunities, testing new channel and acquisition opportunities.
  6. Drive robust and reliable insights, utilizing Tableau to manage business insights and drive performance.
  7. Manage the regulatory compliance aspect of products.
  8. Monitor the competitive landscape and stay abreast of new initiatives within the market.
  9. Create and implement a strategic plan across multiple product channels and geographies.
  10. Build reports and presentations for leadership.
  11. Work with retail and channel leaders to deliver plan results.
  12. Work closely with cross functional teams to build and implement marketing initiatives.
Qualifications

EDUCATION

  1. Bachelor's degree required and a graduate degree in a related field is highly desirable.

EXPERIENCE

  1. 5-7 years of consumer product experience.
  2. Subject matter expert in the Canadian financial services space.
  3. Demonstrated experience in product development, along with knowledge of product management strategies.
  4. Omnichannel distribution experience – both retail and digital delivery.
  5. Experience in the alternative financial services space considered an asset.

SKILLS

  1. Well versed in macro/micro market analysis.
  2. Deep analytical capabilities - must be able to use Tableau.
  3. Ability to collaborate with peers to deliver on cross functional priorities.
  4. Strong relationship management skills.
  5. Strong leadership skills, with the ability to build and grow a diverse team.
  6. Great communication skills – both written and verbal.
  7. Capable of managing complex problems and providing fact-based recommendations.
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