Cyber - Senior Product Manager
2 months ago
ABOUT MAPLE
Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers.
We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and Private Insurers ("B2B") and Public Sector Institutions ("B2I"). With a growing network of 2,000+ healthcare providers and nearly 4 million Canadians with access to our services, Maple is one of Canada’s fastest-growing virtual care companies.
THE POSITION
In support of a high-growth mandate, we’re hiring for the position of Senior Product Manager to join our dynamic Product team.
As we scale our virtual care platform, your role as Senior Product Manager will be focused on Provider Experience and Clinical Support Operations. In this high-visibility position, you will play a key part in driving our growth strategy, as we aim to deliver best-in-class virtual care experiences for both providers and patients. Leading a dedicated squad of Designers and Engineers, you'll be tasked with optimizing critical care delivery processes, including lab and diagnostic imaging, specialist referrals, and prescriptions, ensuring seamless operations and delivering exceptional user experiences.
Critical to success in this role will be your strategic acumen, coupled with a deep proficiency in user research, data analysis, problem-solving, and requirements definition. You are a user-centric, data-savvy team player who thrives on collaborating closely with fellow product managers, business stakeholders, designers, and engineers. Resilient and collaborative by nature, you possess the ability to manage complexity and navigate a fast-paced environment to deliver meaningful results.
Note: Healthcare-related experience is not a requirement for this position but experience in healthcare, especially working with healthcare providers or systems, Electronic Medical Records (EMRs), or integrating with healthcare systems, is considered an asset.
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