User Support Agent

1 month ago


Montréal, Canada DataDis Full time

We are currently looking for a dynamic software support specialist with good communication skills at our Quebec city office.

As a software support specialist at DataDis, you will:

Provide assistance to users of our MIR-RT software and applications.

Configure gateways to ensure the exchange of information between our MIR-RT Software and our clients' software solutions.

Assist customers in the installation of MIR-RT as well as in the import and transfer of their data.

Assist customers with software updates.

Provide the necessary solutions for optimal use.

Test our new software features and specific customer changes.

Bilingual

Dynamic

Positive

Able to work under pressure

Be a team player

Able to work in solution mode with our clients


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