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2 months ago
Working with one of the top financial clients, this role calls for a Network Operations Analyst who will be responsible for performing performance/capacity planning, monitoring, analysis, recommendation, and tracking/reporting for the existing network and its elements based upon data analysis and baseline trend analysis.
Responsibilities:- Support complex application performance-related incidents and contribute to high-priority enterprise incidents.
- Work with Network as well as Client (LOB) Architects to stay on top of Network plans and projects coming down the pipeline with a 3-5-year view. Plan and assist in preparing the Network for the new projects. Assist them with the planning process while assessing Network needs, upgrade requirements, etc.
- Work directly with client areas and also with the Relationship Managers while keeping abreast with client issues, plans, projects, reporting requirements and working towards delivering solutions.
- Monitoring network capacity issues proactively, reporting and remedying them before a real incident.
- Provide consulting on testing new technology from a capacity standpoint, and develop KPIs, thresholds, and procedures for monitoring, alerting, and reporting.
- Analyze packet traces for understanding application flows, and derive issues related to network capacity to come up with recommendations for optimal use of the network.
- Maintain detailed growth models on an ongoing basis for each Line of Business based upon assimilated knowledge around current and upcoming projects. These projections will go as far out as 5 years into the future. Use this detailed model to actively plan for network WAN and LAN upgrades, provide input to the Network Architect as well as Engineering and ensure that upgrades occur in a timely manner.
- Custom creation and ongoing discussion and delivery of client reporting as well as internal reporting necessary for Engineering and planning purposes as driven by capacity needs.
- Help maintain the data mining process and report customization as needed. Maintain the Business group definitions on the sniffer appliances.
- Develop new and improved processes around capacity for existing and new technologies as introduced from time to time, e.g., Wireless, VOIP, Video, etc.
- Keep strict control over Circuit utilization trends as well as QoS class of service utilization trends over a period of time and in the short run in order to recommend timely upgrades as well as Class of Service tweaking and 'Application Optimization'.
- Assess and report on all areas of the Network that require capacity planning, e.g., Firewalls, Load Balancers, Distributed Directors, International locations, etc.
- 5 years of strong experience in Network Support.
- 5 years of strong understanding of Network firewalls and firewall rules (Palo Alto, NSX, other).
- 5 years of expertise in troubleshooting/maintenance of Network devices such as CISCO switches and routers.
- 5 years of experience with LAN/WAN.
- CCNP and CCNA.
- Strong leadership skills.
- Previous banking experience.
