Process Automation Manager
3 weeks ago
Description
Job Title: Process Automation Manager
Location: Toronto, ON
Reporting to: Digital Transformation Manager/Director
About UNIQLO
UNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures, and sells clothing under multiple brands including: GU, Theory, Helmut Lang, PLST (Plus T), COMPTOIR DES COTONNIERS, PRINCESSE TAM TAM, and UNIQLO. FR is currently among the world’s top three largest apparel retail companies and UNIQLO, its pillar, is considered Japan’s leading specialty retailer.
With an operation spanning over 2300 stores worldwide in more than 25 countries and regions, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices. UNIQLO proactively seeks to minimize the environmental impact of our businesses through the development of recycle-oriented products while continuing to offer people all over the world the joy, happiness, and satisfaction of wearing truly great clothes that embody our corporate philosophy:
Changing clothes. Changing conventional wisdom. Change the world.
At UNIQLO, we are committed to providing our employees with enriching and challenging opportunities where achievements and personal growth are acknowledged and rewarded. We are dedicated to offering our employees training, performance-based increases, and unlimited growth opportunities. If you are an ambitious, hard-working individual who welcomes new challenges, has a drive for success, and embraces the responsibility of leadership—then you belong at UNIQLO
Overall Position Overview
Reporting to the UNIQLO IT leadership, the Process Automation Manager will be supporting the North America business in terms of the opportunities to be more efficient for all divisions through automation process utilization and process optimization working with E-commerce, Merchandising, Logistics, Finance, Operations, and Stores. This role will be entirely responsible for process improvement and maintaining automated processes. Specifically, they will be leading the discussion in discovery steps and giving advice on how to improve inefficient processes and automate by utilizing up-to-date technology. This role will be required to collaboratively work with our RPA team at Global Headquarters in Japan and other regions to fully utilize our assets and knowledge while also coming up with new ideas and insights.
Job Description
- Technical capability and regularly utilize skills including UiPath, Microsoft Power Automate, Python, and other programming languages (Javascript).
- Fundamental ability and methodology for programming and requirement discovery.
- Basic system design and detailed technical design.
- Project Coordination, Task clarification, project approach coordination, scheduling.
- Leading discovery sessions with business members to identify pain points.
- Maintaining required documentation including documents related to discovery process, process automation, technical design.
- Vendor quote and invoice management.
- Periodical maintenance of new store opening files.
- Systems (Auto process) maintenance.
- Maintenance for programs and robots deployed on Cloud space or on-premise environment.
- Troubleshooting for issues happening while working together with Japan RPA Team.
- Train and develop team members.
- Additional duties as assigned.
Desired Skills and Experiences
- At least 4 to 6 years of professional experience in programming (including scripting/coding), SQL and relational databases, and application development.
- Experience with one or more RPA technologies (e.g., UiPath, Automation Anywhere, Blue Prism).
- Experience with Process Analysis, Design, and Implementation, Business and Technical requirements, Problem-Solving, and System(s) Testing, including UAT and Bug fixes.
- Strong Problem-Solving and Analytical Skills.
- Experience in any programming languages like C/C++, Python, VB Script, Ruby, Java, JS, .Net.
- Excellent written and oral communication skills as well as report creation and analysis skills.
- Ability to manage several projects at once and assess priorities.
- Ability to work with little supervision and report accordingly.
- Ability to provide high-level service and follow through.
- Customer oriented.
- Ability to work in a fast-paced environment.
- Critical thinking and problem-solving skills.
- Experience implementing and maintaining retail IT systems with experience in the Retail industry preferred including overall knowledge of the Apparel industry.
- Experience working in a diversified job environment.
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