Sales Account Coordinator

3 weeks ago

Montréal, Canada Lamour Full time

ABOUT US

Family-owned and operated since 1953, Lamour Inc. has earned its reputation as the “Best in Class” choice for socks, performance wear, hosiery and intimates. In fact, we are among the top 5 global players in base layer active wear, the #1 global seamless manufacturer, & one of Canada’s leading sock manufacturers. As a one-stop shop, we work innovatively and passionately to deliver outstanding quality and value to a diversified international customer base. It is our focus on performance fabric technology and product innovation, investment in manufacturing excellence, speed to market, and supply chain execution that allows us to build meaning, strong, and long-lasting retail partnerships across multiple trade channels.


WHAT WE’RE LOOKING FOR

The Sales Account Coordinator acts in a supporting role to the Sales Team and will help to execute and achieve sales plans and the strategy and for the brand. As the key liaison and point person for the day-to-day communication and operations of the business with agents, representatives, and distributors, she is responsible in growing the accounts and plays a key role in ensuring client satisfaction, retention, and business development.


DUTIES INCLUDE (BUT NOT LIMITED TO)

  • Communicate with distributors, agents, and accounts anything related to the business from price updates, product updates, product-related inquires, asset requests, product availabilities, shipping, etc.
  • Receive and share Sales orders with Planning and customer service
  • Coordinate payments between distributor and finance
  • Maintain sales figures and update records accordingly, run reports & maintain pivot tables (Sales figures, Freight charges, commissions, invoiced sales, sell through summary, etc.)
  • Reconciliation of invoices before approving payment
  • Pull and send Weekly Stock Reports
  • Communication with forwarders for air/sea shipments, verify invoices when received, including clearance & brokerage fees
  • Follow up on outstanding sales orders and ensure they ship and get processed within a timely manner, identify bottlenecks and issues and elevate issues when can’t be resolved
  • Check inventory by channel in the various warehouses where stocked and work closely with Planning to ensure, to bring in the stock needed on key products
  • Account set ups, potential new opportunities for growth.
  • Look for new opportunities in territories where representation is needed.
  • Work closely with Rep and Agents and get quarterly updates and projections on how they plan to grow business.
  • Data analysis to identify trends, track sales performance, and provide valuable insights to the team


REQUIRMENTS

  • At least 3 years of experience in a similar role;
  • A Bachelors degree in business administration or marketing (or certification in similar) required
  • Ability to work in a fast pace environment;
  • Strong verbal and written communication skills are essential for effective communication with both customers and the sales team.
  • Being organized is key to manage documents, and data efficiently.
  • Experience in administrative tasks
  • Proficiency in PowerPoint, excel and word
  • Natural Problem-solver
  • Adaptable and open to change
  • Teamwork mentality and positive attitude is a must
  • Time management and the ability to multi task are essential in this role
  • Data Analysis and reporting


WHAT WE OFFER

  • 100% off public transport;
  • Flexible work hours
  • Fridays we finish at 4:00 pm (1:30PM in the summer);
  • Tim Hortons gift card on your birthday;
  • Rooftop terrace
  • Company events and celebrations;
  • Monthly team bonding activities;
  • Free gym access (yoga, bootcamp, kickboxing and zumba included);
  • Medical and dental benefits.. and much much more

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