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Administrative Assistant, Student Academic Success
3 months ago
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Job Category
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The Administrative Assistant of Student Academic Success is responsible to support, collaborate with, and aid the Student Academic Success team: the Student Academic Success Manager, Learning Services Coordinators, and Accessibility Student Support Coordinator. The Administrative Assistant provides strong student service support to a diverse student body .
Hours per week: 24 hours
Months per year: 10.5 months (August 1 to June 15)
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Duties and Responsibilities
- Be the first point of contact for faculty, staff, students, and external partners.
- Draft correspondence and communicate with faculty, staff, students, and external parties.
- Handle incoming and outgoing email inquiries in a timely manner.
- Respond to student and external inquiries regarding career services.
- Provide administrative support to the Student Academic Success team.
- Assist with developing and implementing new initiatives with other members of the Student Academic Success team.
- Provide administrative support for Accessibility exam accommodations. This includes scheduling, student confirmations, and proctor scheduling.
- Proctor exams as needed.
- Support the Learning Services Coordinators with peer tutor hiring, scheduling, training, and troubleshooting logistics.
- Prepare and send out part-time student employment agreements.
- Create and follow up with applications (new tutors), student feedback, student surveys, and other forms.
- Obtain and process invoices and expense forms. Submit them to the Finance department on behalf of the Student Academic Success department.
- Help implement and provide logistical support for study group sessions and workshops.
- Promote Student Academic Success services through various internal communications methods.
- Assist the Manager in retention operations using the Student Information System.
- Update and maintain the Student Information System forms, templates, and reports.
- Take quarterly inventory and complete approved purchasing for the Student Academic Success department (e.g., academic supplies, merchandise, etc.).
- Update and maintain Student Academic Success materials. (i.e., online files, webpages, print materials, equipment, and supplies).
- O versee the Ambrose Job Board website.
Qualifications
Education and Experience
- Undergraduate degree is required.
- 1-2 years of relevant experience working with post-secondary students.
- Experience using a database is an asset.
- Knowledge of assistive technology is an asset.
Skills
- Basic knowledge of Microsoft 365.
- Good spoken and written English skills.
- Able to learn new software.
- Strong attention to details.
- Excellent organizational skills.
- Excellent interpersonal and communication skills.
- Able to organize work and set work priorities in a high-volume environment under time constraints.
- Able to work in a service-oriented environment as both a member of a team and independently.
Personal Characteristics
- Be in agreement with Ambrose’s values, mission, vision, and statements of faith.
- Must have a quality of spirit that will be reflected in a growing relationship with God and interpersonal relationships.
- Sensitive and able to work with a diversity of people and cultural groups.
Other
- Able and willing to work evenings and weekends.
Additional Information
- A compensation package commensurate with education and experience is available.
- Employment is contingent upon satisfactory background criminal check and academic transcripts.
- In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.
- Ambrose Employees agree to uphold and sign the University’s Statement of Faith upon initial appointment and govern the conduct of his or her work, in accordance therewith.
APPLICATION PROCESS
To apply, please send a letter of application and resume to hr@ambrose.edu ,indicating“ Administrative Assistant, Student Academic Success ” in the subject line.
Only those selected for an interview will be contacted.
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Ambrose University is committed to employment diversity and encourages applications from all qualified men and women, members of visible minorities, aboriginal peoples, and persons with disabilities.
Ambrose University is a private, accredited Christian post-secondary institute located in South West Calgary. Our Faculty of Arts and Science offers provincially accredited Bachelor of Arts degree programs majoring in Behavioural Science, Christian Studies, English Literature, General Studies, History, and Psychology as well as Bachelor of Business Administration, Bachelor of Music, and a Bachelor of Science majoring in Biology. We also offer a Bachelor of Education (After Degree). Our Faculty of Theology offers undergraduate degree programs in Children’s Ministries, Church Ministries, Intercultural Studies, Worship Arts and Youth Ministries. At the Seminary level there are a variety of graduate options including Master of Divinity, Master of Arts, Master of Christian Studies as well as Diploma and Certificate programs. Ambrose is committed to the integration of Christian faith with academic discipline, with a vision for academic excellence in the service of the church and the world. For more information visit us online at www.ambrose.edu .
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