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Senior Specialist, Product
3 months ago
The Senior Product Specialist develops the strategy for a product line within the Casino “bricks and mortar” product category by excelling in player and product understanding, sharing expert insights and data analytics from vendors, department members, cross functional teams, and industry professionals. This role brings product strategies to life though developing plans and leading teams to complete specific initiatives to deliver highly entertaining product experiences to ensure player engagement while maximizing revenues with integrity and social purpose.
Accountabilities:
- Develops diverse, multifaceted, and specialized product strategies to determine the direction for investment including forecasting and management of large capital and direct expense budgets to support strategies.
- Responsible for all product line planning, including development of product release roadmaps and prioritizing initiatives by weighing player benefits against enterprise alignment, cost, and time of delivery.
- Makes key strategic decisions on the player-product experience, including pricing, configuration, immersive packaging, and placement to meet specific player, property, and stakeholder needs.
- Maintains and applies strong knowledge of product and player preferences by collaborating with vendors, business intelligence, and operations teams to uncover new insights and recognize opportunities for new product direction.
- Creates business cases to gain alignment and support for strategic product investments while advocating for product excellence for our players.
- Presents ideas and strategies to the leadership team to socialize acceptance, garner feedback, and adjust product strategies where needed.
- Leads and guides cross-functional teams by helping them understand the product strategy, deliver on product initiatives while promoting high team performance, and proactively resolve complex challenges by encouraging new approaches for more effective delivery of player-focused products.
- Establishes and nurtures partnerships with vendors and service providers to leverage best approaches for product delivery to players, and positions BCLC for long term success through leveraging relationships and negotiating for mutual value.
Minimum Required Qualifications:
Education and Experience
- A degree in a business discipline such as business administration or marketing;
- 4-6 years related progressive experience in product management (preference to product management within the gaming industry);
- An equivalent combination of education and/or experience may be considered.
Technical Requirements
- Advanced knowledge of principles, concepts, practices, techniques and tools in the areas of product management and product strategies;
- Demonstrated leadership skills including the ability to act as a change agent to champion continuous improvement of product offering;
- Demonstrated ability to analyze complex business situations, develop solutions, evaluate outcomes, and readjust solutions for improvement;
- Exceptional time management and multi-tasking skills;
- Proven ability to deal with sensitive matters with a high degree of diplomacy, tact and confidentiality;
- Excellent interpersonal skills with both internal and external stakeholders;
- Excellent problem solving and analytical thinking/innovation;
- Ability to influence or gain acceptance of others through written and oral communication methods, including presentations;
- Understanding of B.C. gaming industry an asset.
