Manager, Informatics

Salary

The salary range for this position is CAD $59.56 - $85.62 / hour
Job Summary

Advance is a multi-year technology-enabled program which seeks to improve the way we deliver care and the way patients experience care for better outcomes. The program focuses on re-imagining clinical workflows, enabled by the new Meditech Expanse Platform.

If you are looking to work within a program with highly skilled colleagues while making a difference in health care and patient outcomes, then this is your opportunity. This challenging and rewarding experience will demand your best and allow you to grow and contribute in a meaningful way to the success of the program and the community at large.

In partnership with the Chief Clinical Information Officer (CCIO) and Chief Medical Information Officer (CMIO), champions and leads within the Advance Program, this is an exciting clinical transformation that re-imagines the way we deliver care today and into the future, enabled by the implementation of Meditech Expanse.

Build your career experience as you:

• Provide leadership in the development, implementation, and sustainment of health information systems and applications including identifying opportunities to move to electronic information capture and distribution, maintaining a multi-departmental authority-wide view of systems to support the adoption of systems.
• Plan and manage the support of the evolution and adoption of health information systems projects and leads strategies to reduce friction in the provider and clinician experience.
• Develop and maintain the processes necessary to facilitate care provider and employee access to electronic health and corporate information systems, applications and tools.
• Work collaboratively as a member of the Clinical Solution Advancement leadership team by functioning as part of a coordinated effort to move forward the Fraser Health Digital Health strategy and by researching, promoting and adopting best practice models for service delivery.
• Work with business process leaders in financial, corporate, and clinical areas to identify current workflow processes and opportunities for improvement through the effective use of information systems and technologies.
• Identify innovative approaches to service delivery and ensures that standards related to the management of personal health, employee or corporate information are maintained and enhanced.
• Lead a team of professionals in the successful execution of projects and daily operations, foster a positive and collaborative work culture, as well as motivate and inspire to achieve individual and collective goals.
• Participate in the advancement and optimization of the Meditech Expanse system.
• Develop a strong collaborative relationship with the CCIO/CMIO, and together provide clinical leadership in utilizing information technology to support the Meditech Expanse implementation.
• Ensure project objectives are accomplished through effective clinical planning, design, build, implementation, and sustainment initiatives.
• Champion change and project management methodologies by developing and providing education.
• Provide support and expertise to the project delivery team and committee on development of integrated project charters, schedules and work plans to ensure successful implementation.

Are you passionate about joining our team? We will be looking for you to have:

• Bachelor's Degree in Health Information Management or a related field
• Seven (7) years management experience in a medium to large sized organization working with computerized health information systems, or an equivalent combination of education, training, and experience. Experience with acute care electronic health information systems.

This full-time position is located at our Central City office in Surrey, BC. This role may be eligible for remote/hybrid work.

Here are more reasons for you to apply:

• A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.
• Phenomenal opportunities for support and management roles are available as you advance within the organization.
• Competitive salary package, including comprehensive health benefits coverage.
• A chance to create a difference every day in the world of health care.

Take the next step in your career and make a difference in the communities we serve Apply today, so we can continue the conversation.

We value diversity in the workforce and seek to maintain an environment of respect, caring and trust.

Detailed Overview

The Manager, Informatics is responsible for providing leadership in the development, implementation and uptake of health informatics, clinical and corporate information systems within Fraser Health (FH). The Manager, Informatics works with FH Leadership, Corporate, and Clinical Support Services to lead the development and implementation of health and corporate information systems to improve corporate and clinical work processes and patient/employee outcomes.

As a member of the Informatics leadership team, the Manager is part of a coordinated effort to move forward the health, clinical and corporate informatics vision for FH and to work collaboratively with other team members in promoting new technologies and best practice for service delivery.

Responsibilities

1. Provides leadership in the development of health and corporate information systems and applications including identifying opportunities to move to electronic information capture and distribution, maintaining a multi-departmental authority-wide view of systems to support the adoption of health and corporate information systems.
2. Plans and manages the support of the evolution and adoption of health and clinical/corporate information systems projects and leads strategies to reduce dependence on paper-based personal health and corporate records.
3. Develops and maintains the processes necessary to facilitate care provider and employee access to electronic health and corporate information systems, applications and tools.
4. Works collaboratively as a member of the Informatics leadership team by functioning as part of a coordinated effort to move forward the health and clinical/corporate information management agenda of FH and by promoting and adopting best practice models for service delivery.
5. Works with business process leaders in financial, corporate, and clinical areas to identify current workflow processes and opportunities for improvement through the effective use of information systems and technologies.
6. Identifies innovative approaches for information capture, storage, and retrieval and ensures that standards related to the management of personal health, employee or corporate information are maintained and enhanced.
7. Accountable for project priorities for the health authority and ensures that projects are executed in accordance with FH project management standards and that necessary project resources are in place to ensure successful implementation, in collaboration with assigned business areas.
8. Ensures the ongoing management/maintenance of negotiated vendor contracts. Negotiates contracts with vendors, ensures payment schedule is distributed, and vendor is upholding contract provisions.
9. Manages assigned staff by selecting employees, directing, supervising, and evaluating staff to ensure effective performance of duties, promoting, disciplining and initiating employee terminations.
10. Ensures the implementation of correct human resource standards and procedures, including performance evaluation, education, and orientation as well as compliance with applicable acts, regulations and collective agreements.
11. Interprets and administers collective agreements, if applicable, covering all bargaining unit employees. Investigates and responds to grievances of a confidential nature. Represents management up to and including Step 3 of the grievance process. Attends Third Party Hearings with the representative of the Employer.
12. Manages multiple department project budgets under the direction of the Director, by performing activities such as approving and tracking expenditures, identifying budget discrepancies, allocating funds across the areas of responsibility, and providing input into budget development.
13. Prepares or provides statistical information on workload measurement, department activity, quality assurance and clinical use on a scheduled or requested basis.
14. Participates on assigned internal and external committees, represents Fraser Health as a decision maker on external opportunities to achieve desired outcomes.

Qualifications

Education and Experience

Bachelor's Degree in Health Information Management or a related field plus seven (7) years management experience in a medium to large sized organization working with computerized health information systems, or an equivalent combination of education, training, and experience. Experience with acute care electronic health information systems.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated knowledge of health and corporate information systems.
• Demonstrated ability to lead, manage, plan, and implement within the area of responsibility.
• Demonstrated ability to work effectively within a highly dynamic environment.
• Demonstrated ability to be effective in an environment subject to continuous change.
• Working knowledge of applicable regulations, legislation, and collective agreements.
• Physical ability to perform the duties of the position.
• Proficiency in the use of personal computers.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the workforce. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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